Senior UX Researcher

9D Technologies & Imagination AI; Pakistan; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A leading technology company in Pakistan is seeking a Senior UX Researcher to establish UX practices and influence product direction. The role involves conducting diverse research methodologies, coaching teams, and shaping a user-centric culture. Ideal candidates have 3+ years of experience in UX research and excellent communication skills, enabling them to present insights that drive product strategy. Join us to play a critical role in a fast-paced, innovative environment where your contributions are valued.

Benefits

Competitive pay

Family Health Insurance

Paid Time Off

Work-Life Balance

On-site fitness facilities

Qualifications

• 3+ years of hands-on UX research experience in a fast-paced product environment.
• Proven success running mixed-methods research independently.
• Strong research craft — from planning and recruiting to synthesis and insight delivery.
• Excellent communication, workshop facilitation, and storytelling skills.
• Ability to influence product decisions and challenge assumptions with empathy and data.
• Experience working in agile squads or tribes.
• Passion for coaching and helping teams scale their research maturity.

Responsibilities

• Lead research across the product lifecycle.
• Own and execute end-to-end research initiatives.
• Conduct exploratory and evaluative studies.
• Apply diverse research methods: usability testing, surveys, etc.
• Translate research insights into actionable recommendations.
• Establish and document UX research standards.
• Coach and support designers, PMs, and cross-functional partners.

Skills

UX research

Mixed-methods research

Communication skills

Workshop facilitation

Storytelling skills

Agile methodology

Coaching

Job description

Overview

9D Technologies and ImaginationAI are at the forefront of mobile applications and game publishing, delivering innovative and engaging experiences to users worldwide. Our mission is to create extraordinary digital experiences that captivate and entertain, and we are committed to pushing the boundaries of creativity and technology, utilizing AI. As a Senior UX Researcher, you will play a key role in establishing UX research practices, shaping our decision‑making culture, and upskilling the team across different research methods and product discovery approaches. This is a high‑impact role for someone who thrives in fast‑paced environments, loves turning data into stories that influence product direction, and wants to help build a research‑driven culture from the ground up.

Responsibilities

• Lead Research Across the Product Lifecycle
• Own and execute end‑to‑end research initiatives (from scoping to synthesis)
• Conduct both exploratory (foundational) and evaluative studies
• Apply diverse research methods: usability testing, interviews, surveys, diary studies, concept testing, etc.
• Translate research insights into clear, actionable recommendations
• Build Research Practice Excellence
• Establish and document UX research standards, frameworks, and tools
• Create scalable research processes, templates, and playbooks
• Evaluate and recommend research platforms & systems
• Enable & Upskill Teams
• Coach and support designers, PMs, and cross‑functional partners in applying research methods
• Host learning sessions, office hours, and training workshops
• Establish feedback loops and improve research quality & efficiency across squads
• Strategic Influence & Stakeholder Management
• Partner with Product, Design, and Engineering leads to shape discovery and product direction
• Convert business and product goals into prioritized research roadmaps
• Present insights confidently — translating data into compelling stories
• Influence product strategy with evidence‑based insights
• Culture & Collaboration: foster a user‑centric mindset across the organization
• Advocate for customer empathy and continuous learning
• Drive collaboration and alignment with stakeholders at all levels

Benefits

Competitive pay that matches your skills and experience. Family Health Insurance. Paid Time Off to recharge and relax. Work‑Life Balance and a supportive environment. Delicious meals provided to keep you fueled. Stay active with convenient, on‑site fitness facilities.

Qualifications

• 3+ years of hands‑on UX research experience in a fast‑paced product environment
• Proven success running mixed‑methods research independently
• Strong research craft — from planning and recruiting to synthesis and insight delivery
• Excellent communication, workshop facilitation, and storytelling skills
• Ability to influence product decisions and challenge assumptions with empathy and data
• Experience working in agile squads or tribes
• Passion for coaching and helping teams scale their research maturity

Why Join Us

Be the founding UX Researcher, shaping research culture and practices. Partner closely with product & design leadership. Play a critical role in shaping a user‑obsessed, insight‑driven organization. Work in a fast‑moving environment where your voice matters and impact is visible.

Commitment to Diversity & Inclusion

We are an equal opportunity employer and value diversity at our organization. We believe that an inclusive workplace drives innovation, creativity, and success. We welcome applicants from all backgrounds, experiences, and perspectives.