Senior Quality Auditor – Trust & Safety Content

Accenture; Hyderabad City Taluka; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A global professional services company is seeking a Quality Auditing Senior Analyst in Hyderabad. This role involves quality assurance for content moderation, requiring excellent communication skills and a solid understanding of online content guidelines. Candidates should have 5 to 8 years of relevant experience and be adept with tools like MS Excel. The position demands strong resilience and attention to detail to handle sensitive content. This is a full-time opportunity with the potential for professional growth.

Qualifications

• 5 to 8 years of experience in quality auditing or relevant field.
• Strong resilience and coping skills to handle sensitive content.
• Excellent verbal and written communication skills.

Responsibilities

• Assess the quality of analysts on the project.
• Meet quality targets for all quality assurance audits.
• Provide coaching sessions to motivate and encourage analysts.
• Responsible for Quality Audits ensuring service meets standards.

Skills

Content Moderation

Policy Interpretation

Communication Skills

Quality Assurance

Data Analysis

Cultural Sensitivity

Attention to Detail

Decision Making

Education

Any Graduation

Tools

MS Excel

Google Sheets

Job description

A global professional services company is seeking a Quality Auditing Senior Analyst in Hyderabad. This role involves quality assurance for content moderation, requiring excellent communication skills and a solid understanding of online content guidelines. Candidates should have 5 to 8 years of relevant experience and be adept with tools like MS Excel. The position demands strong resilience and attention to detail to handle sensitive content. This is a full-time opportunity with the potential for professional growth.