Senior Quality Assurance Lead - Ops & Compliance

Accenture; Hyderabad City Taluka; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A global professional services company is seeking a Quality Assurance Associate Manager to lead a team of Quality Analysts in delivering top-level quality assurance. The role involves client communications, operational improvement strategies, and team performance management. Ideal candidates should possess 10-14 years of experience and hold any graduation degree. Strong skills in quality checks, operational audit, and compliance are essential for this position. This role is based in Hyderabad, Sindh, Pakistan.

Qualifications

• 10 to 14 years of experience in quality assurance or related field.
• Ability to identify operational opportunities for improvement.
• Excellent interpersonal skills and team-oriented.

Responsibilities

• Manage a team of Quality Analysts to deliver quality assurance.
• Act as the main point of contact for client communications.
• Lead root cause and data analysis for key metrics.

Skills

Quality Checks

Operational Audit

Compliance

Team Management

Data Analysis

Communication Skills

Education

Any Graduation

Job description

A global professional services company is seeking a Quality Assurance Associate Manager to lead a team of Quality Analysts in delivering top-level quality assurance. The role involves client communications, operational improvement strategies, and team performance management. Ideal candidates should possess 10-14 years of experience and hold any graduation degree. Strong skills in quality checks, operational audit, and compliance are essential for this position. This role is based in Hyderabad, Sindh, Pakistan.