Senior QA & Process Excellence Analyst

Accenture; Hyderabad City Taluka; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A global professional services company is looking for a Business Advisory Senior Analyst to ensure quality across service operations. The ideal candidate will have 5-8 years of experience, strong analytical skills, and attention to detail. This role involves monitoring performance, ensuring compliance, and reporting on quality metrics. It's an individual contributor position that may require working in rotational shifts.

Qualifications

• 5 to 8 years of experience in related fields.
• Experience in auditing support functions or program processes.
• Strong understanding of workflows and operational guidelines.

Responsibilities

• Monitor performance and ensure adherence to quality standards.
• Review operational outputs and report on quality.
• Support teams in applying SOPs correctly.

Skills

Attention to detail

Analytical skills

Objective decision-making

Good communication

QA practices knowledge

Compliance evaluation

English language competency

Education

Any Graduation

Job description

A global professional services company is looking for a Business Advisory Senior Analyst to ensure quality across service operations. The ideal candidate will have 5-8 years of experience, strong analytical skills, and attention to detail. This role involves monitoring performance, ensuring compliance, and reporting on quality metrics. It's an individual contributor position that may require working in rotational shifts.