Senior Manager Technology - Integration Support

Mashreq; Karachi Division; On-site; PKR 2,000,000 - 3,000,000; Full time

Job summary

Mashreq in Karachi is seeking an IBM API Connect Administrator to manage the API platform across cloud and on-premises environments. The role includes installation, configuration, monitoring, and incident resolution to ensure API performance and availability.

The candidate will handle backups, restore processes, and security configurations, while maintaining CI/CD pipelines and developer portal changes.

Qualifications

• Must manage IBM API Connect environments end-to-end including incident resolution.
• Experience with monitoring health and performance of APIs and services.
• Familiarity with logs analysis, backups and restoration strategies.
• Ability to configure security, TLS profiles, and authentication flows.

Responsibilities

• Installation, configuration, deployment, administration and monitoring of IBM API Connect in Cloud and On Prem VMs.
• Monitor the health of the IBM API Connect environment to ensure performance and availability of APIs.
• Lead incident resolution calls and assist root cause analysis.
• Analyze logs to identify problems within the IBM API Connect environment.
• Configure and implement backup and restoration of IBM API Connect subsystems.
• Maintain CI/CD pipeline for building and deploying APIs in IBM API Connect.
• Use API Management Portal to manage lifecycle of APIs across catalogs.
• Manage users, groups, roles, and security configurations in the environment.
• Make Developer Portal changes to portal configuration and Drupal themes as needed.
• Enable third party tools like Elastic to capture analytics events for dashboards.
• Splunk data platform expertism with advanced search queries and alerts for failures.
• Configure security using TLS Profiles and oAuth2 mechanisms.

Skills

Incident management

CI/CD pipelines

Security configurations

Analytics & dashboards

Tools

IBM API Connect

Splunk

Elastic/ELK

Drupal themes

Job description

• Installation, configuration, deployment, administration and monitoring of IBM API Connect in Cloud and On Prem VMs.
• Monitor the health of the IBM API Connect environment to ensure performance and availability of APIs.
• Participate, and lead as necessary, in incident resolution calls when needed to assist root cause analysis of issues.
• Analyze logs to identify problems within the IBM API Connect environment.
• Configure and implement backup and restoration of IBM API Connect subsystems.
• Backup and restore IBM API Connect configuration data.
• Maintain CI/CD pipeline for building and deploying APIs in IBM API Connect
• Use the API Management Portal to manage the lifecycle of APIs across multiple API Catalogs.
• Consumer maintenance including creating users, groups and roles, and security configurations.
• Make IBM API Connect Developer Portal changes using the administrative menus to affect the portal configuration and Drupal themes as well as perform some look and feel content changes.
• Enabling the third party tools like elastic to capture the analytics events for customer dash boards
• Splunk data platform expertism with advance search queries construction and monitoring and alerting setup for failures
• Configure the security of the IBM API Connect product using TLS Profiles and native oAtuh2 mechanisms to ensure a secure operating environment.
• Apply product maintenance patches, interim releases, upgrades as required.
• Deliver technical architecture related information, support technical discovery sessions, assist architect/ team lead as required, and respond to architecture, infrastructure, and security questions as required.
• Good in hardware specifications, networking requirements, and storage sizing for IBM API Connect.
• Interact with IBM Technical Support and IBM Technical Sales as required to verify, discuss, and close issues or questions that arise.