Senior Manager – Management Capability and Culture

The Citizen Foundation; Karachi Division; On-site; PKR 1,200,000 - 2,100,000; Full time

Job summary

The Citizen Foundation is seeking a strategic Capability Development Leader to strengthen leadership capability, embed learning systems, and foster a high-performing culture across the organization. You will partner with business leaders and HR to design scalable frameworks and drive continuous improvement through analytics and blended learning.

The role emphasizes translating organizational priorities into practical development programmes, cultivating collaboration, and ensuring alignment with

Qualifications

• Experience in capability development or leadership development programmes.
• Ability to translate organizational priorities into learning journeys.
• Strong use of blended learning and analytics to measure impact.

Responsibilities

• Design and continuously enhance management and leadership capability frameworks.
• Lead learning journeys and development interventions.
• Partner with business leaders and HR to identify capability requirements.
• Benchmark practices and drive continuous improvement in capability initiatives.
• Develop measures to evaluate effectiveness and organizational impact.

Skills

Leadership development

Capability-building design

Learning analytics

Stakeholder management

Curriculum design

Team leadership

Job description

Job Summary

This role shall play a key role in strengthening leadership capability, institutionalizing capability-building systems, embedding continuous learning, and enabling a high-performing, values-driven culture.Working closely with business leaders and HR stakeholders, the incumbent will translate organizational priorities into integrated capability-building solutions while contributing towards strengthening leadership capability, embedding continuous learning, and enabling a high-performing, values-driven culture across the organization.

Capability Development

• Design and continuously enhance management and leadership capability frameworks aligned with organizational priorities.
• Translate organizational capability requirements into structured learning journeys and development interventions.
• Design, implement and institutionalize scalable capability-building frameworks, governance mechanisms and learning pathways that support current and future organizational needs.

Learning & Leadership Development

• Lead the design, implementation and continuous improvement of management and leadership development initiatives.
• Curate and manage blended learning solutions using internal expertise, external partners and digital learning platforms.
• Support the development of leadership capability across management cohorts through structured development journeys.

Business Partnership

• Partner with business leaders, HR stakeholders and functional experts to identify current and future capability requirements.
• Develop practical capability-building solutions that address organizational priorities and evolving business needs.
• Build collaborative relationships with internal stakeholders and external learning partners.

Research & Continuous Improvement

• Conduct primary and secondary research to benchmark leading local and international practices in capability development, leadership development and organizational effectiveness.
• Identify emerging trends, translate insights into practical capability-building solutions, and recommend innovative approaches that strengthen organizational capability.
• Continuously review and enhance capability development initiatives based on stakeholder feedback, organizational priorities and learning outcomes.

Learning Effectiveness & Analytics

• Develop meaningful measures to evaluate the effectiveness and organizational impact of capability-building initiatives.
• Monitor learning outcomes and recommend improvements based on data and insights.
• Prepare periodic reports and dashboards on learning initiatives and capability development.
• Recommend improvements based on data, stakeholder feedback and evolving organizational priorities.

Culture & Organizational Development

• Contribute to the design and implementation of initiatives that reinforce organizational values, leadership behaviours and a culture of continuous learning.
• Contribute towards organizational development and change initiatives that strengthen management capability and organizational effectiveness.
• Collaborate across the MCC function to ensure learning initiatives align with broader culture, leadership and organizational priorities.

Strategic Projects

• Lead strategic capability and organizational development projects as assigned, ensuring effective planning, stakeholder engagement and successful implementation.
• Contribute to the continuous evolution of the Management Capability & Culture function by identifying opportunities to strengthen systems, processes and practices.

Team Leadership

• Lead, coach and develop team members while fostering collaboration, innovation and continuous improvement.
• Promote effective planning, knowledge sharing and execution within the team.