Senior Manager IT

Hightech Solutions; Lahore; On-site; PKR 1,800,000 - 3,200,000; Full time

Job summary

Hightech Solutions in Lahore is seeking an experienced IT Manager to lead IT operations and align technology with business goals. You will develop policies, recruit and coach staff, and oversee budgets and security.

The role requires strong leadership, project management, and ability to implement IT strategies across a medium to large organization.

Qualifications

• Proven experience as an IT Manager or senior-level role.
• Experience with IT strategies and policy development.
• Strong leadership and budgeting capability.

Responsibilities

• Oversee and direct IT operations to meet goals.
• Develop IT policies and best practice guides.
• Recruit, train, and coach IT staff.
• Identify opportunities to update software and systems.
• Develop, manage, and track the IT department budget.
• Ensure IT security and regulatory compliance.
• Manage disaster recovery and backups.
• Liaise with external IT vendors and providers.
• Stay current with technology trends.

Skills

IT management

Staff management

Budgeting

Project management

Leadership

Communication

Analytical thinking

Education

Bachelor's degree in Information Technology or Computer Science

Master's in IT Management or PMP/ITIL

Tools

ITSM frameworks

IT platforms & tools

Job description

Job Description:

Responsibilities

• Oversee and direct the IT operations, ensuring the department meets organizational goals.
• Develop and implement IT policies and best practice guides for the organization.
• Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.
• Identify and act on opportunities to improve and update software and systems.
• Develop, manage, and track the IT department's budget.
• Ensure the security of the IT infrastructure and maintain compliance with legal and regulatory frameworks.
• Oversee troubleshooting, system backups, archiving, and disaster recovery.
• Establish and maintain relationships with external IT vendors and service providers.
• Stay up-to-date with current and emerging technology trends and advancements.

Requirements

• Proven experience as an IT Manager or similar senior-level role.
• Extensive knowledge of IT systems, networks, and various software applications.
• Strong understanding of computer systems and new technologies.
• Experience with developing and implementing IT strategies.
• Familiarity with data management and analysis, business process management, IT Service Management (ITSM) frameworks.
• Ability to manage personnel, prioritize tasks, and manage budget effectively.
• Excellent communication and leadership skills.
• Strong analytical and problem-solving capabilities.
• Experience in project management and implementation of IT projects.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Master’s Degree in IT Management or relevant certification (such as PMP, ITIL) preferred.
• A minimum of 6-10 years of experience in IT management.
• Proven experience leading large IT projects and successfully managing the IT operations of a medium to large organization.
• Proficiency in managing various IT platforms and tools.
• Experience in a supervisory capacity preferred.