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Master Group in Lahore seeks a Quality & Lab Testing professional to manage laboratory testing of non-woven fabrics, ensuring compliance with approved specs and ISO standards. You will analyze data, maintain records in RMS, and prepare dashboards for quality oversight.
The role supports RCA/CAPA activities and customer complaint investigations while upholding lab safety and SOPs. A relevant degree and practical testing experience are required.
Department: Quality & Lean Transformation
Manage and perform laboratory testing of non-woven fabrics to ensure product quality, compliance with approved specifications, testing standards, and laboratory SOPs. The role involves accurate testing, data analysis, laboratory documentation, ISO compliance, and providing technical support for customer complaints, root cause analysis, and continuous quality improvement.
Conduct routine testing of nonwoven fabrics for GSM, tensile strength, elongation, thickness, air permeability, hydrostatic head, strike-through, rewet, absorption, softness, and other applicable quality parameters.
Perform testing in accordance with approved SOPs and applicable NWSP, EDANA, ISO, or ASTM standards.
Ensure accurate, timely, and traceable testing of production samples, customer samples, and complaint-related materials.
Record and maintain laboratory test results, sample histories, and testing records in RMS.
Prepare daily, weekly, and monthly laboratory reports, including comparative analysis, trends, and quality dashboards.
Support customer complaint investigations, root cause analysis (RCA), corrective and preventive actions (CAPA), and internal quality investigations.
Ensure proper handling of laboratory equipment, housekeeping, and compliance with laboratory safety and hygiene practices.
Maintain laboratory SOPs, documentation, and records in line with applicable ISO requirements and quality management standards.
Ensure continuity of laboratory operations during manpower shortages and develop cross-functional capabilities within the laboratory team.
Identify quality trends and improvement opportunities using data analysis and basic QC tools, including Pareto analysis and 5-Why.
Perform additional tasks assigned by the Line Manager or Department Head.
Minimum: Bachelor's degree in Textile Engineering, Textile Technology, Chemistry, Materials Science, or a relevant scientific/technical discipline.
Preferred: Relevant specialization or training in textile testing, non-woven materials, laboratory management, or quality assurance.
Relevant experience in quality assurance, laboratory testing, or quality control within the non-woven, textile, hygiene, or related manufacturing industry.
Practical experience in non-woven fabric testing, laboratory equipment handling, test reporting, and quality documentation.
Experience with customer complaint analysis, RCA/CAPA, and ISO-related laboratory compliance will be an advantage.
Practical knowledge of nonwoven fabric critical-to-quality (CTQ) parameters and inspection methods.
Knowledge of NWSP, EDANA, ISO, and ASTM testing methods, as applicable.
Hands-on capability in nonwoven laboratory testing and interpretation of test results.
Proficiency in MS Excel for data analysis, comparative reporting, trend charts, and dashboards.
Basic understanding of quality control tools, including RCA, Pareto analysis, and 5-Why.
Knowledge of RMS or similar laboratory data management systems.
Understanding of ISO compliance, laboratory SOPs, documentation, and good hygiene laboratory practices.
Basic knowledge of Artificial Intelligence and its potential applications in data analysis and reporting.
High attention to detail and accuracy.
Analytical, data-driven, and systematic approach.
Strong sense of responsibility and accountability.
Effective communication and reporting skills.
Problem-solving and root cause analysis capabilities.
Teamwork, adaptability, and cross-functional collaboration.
Ability to manage priorities and maintain laboratory operations during workload fluctuations.
Interested candidates with relevant laboratory testing and non-woven quality assurance experience are encouraged to apply.