Senior Business Analyst (AI & EdTech)

Aqovia; Lahore; On-site; PKR 60,000 - 90,000; Full time

Job summary

Aqovia is seeking a sharp Business Analyst to bridge client stakeholders and engineering for a large-scale LMS. You will gather, document, and model functional and technical requirements to ensure features align with client needs.

You will craft FRDs, agile user stories, and use cases, map Moodle workflows, perform gap analyses, and coordinate change impacts while communicating clearly in English and applying Agile practices.

Qualifications

• 4–5 years of experience as Software/Systems Analyst.
• Excellent written and spoken English.
• Ability to convert high-level discussions into technical requirements.

Responsibilities

• Gather, document, and model requirements for the LMS platform.
• Create FRDs and technical specs from workflows.
• Write agile user stories and acceptance criteria in Jira/Confluence.
• Map current-state vs target-state admin workflows in Moodle.
• Conduct gap analyses and evaluate configuration updates.
• Manage scope-change requests and assess impacts on timelines.

Skills

Requirements gathering

Agile analysis

English communication

Data flow modeling

Tools

Jira

Confluence

Job description

Job Description

Aqovia is hunting for a sharp, communicative Business Analyst to serve as the critical analytical bridge between our client stakeholders and engineering squads. In this role, you will be deeply responsible for gathering, documenting, and modeling functional and technical requirements for our wide-scale digital LMS platform. Your systematic analysis will directly shape the integration of custom features and AI learning tools, ensuring the final system perfectly matches client requirements.

Key Responsibilities

• Facilitate detailed requirement gathering workshops with stakeholders, institutional leaders, and internal software product owners.
• Translate complex, high-level operational workflows into structured functional requirement documents (FRDs) and technical specifications.
• Author crisp, unambiguous agile user stories, acceptance criteria, and system use cases within project management environments (Jira/Confluence).
• Map current-state vs. target-state user administrative workflows, emphasizing user journey optimization within the Moodle ecosystem.
• Perform gap analysis exercises and evaluate system configuration updates to assess overall platform compliance with client rules.
• Manage and document system scope-change requests, assessing potential downstream impacts on core platform features and timeline milestones.

Skills and Experience

Essential Requirements

• 4–5 years of dedicated experience operating as a Software Business Analyst or Systems Analyst.
• Exceptional ability to transform ambiguous, high-level client discussions into rigorous, clean technical requirements and data flow diagrams.
• Mastery over agile business analysis concepts, including writing precise user stories, managing product backlogs, and mapping user processes.
• Professional communication skills are essential. Candidates must possess excellent English communication skills, both written and verbal.

Nice to Have

• Prior experience delivering requirements analysis for major Educational Technology (EdTech) deployments, virtual learning networks, or Moodle environments.
• Background working on digitized software systems or transformation projects.
• Relevant professional business analysis certifications (such as IIBA CCBA/CBAP, PMI-PBA, or Certified Scrum Product Owner).

Joining Aqovia means:

• Meaningful Impact:Help build and secure high-traffic educational platforms that change lives.
• Collaborative Culture:A fast-moving, multi-regional team prioritizing teamwork, pairing, and transparent communication.

If you are a visionary problem-solver who excels in dynamic environments and values meaningful impact, we invite you to apply.

Equal Opportunity Employer

At Aqovia, we believe in the strength of diversity. We strive to reflect the varied markets we serve and embrace an inclusive culture where everyone feels welcome, valued, and empowered to be their authentic selves. As an equal opportunity employer, we are committed to embracing all forms of diversity across our organisation.