Salon Manager

Signature Expert Services Ltd; Islamabad Capital Territory; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A salon management company in Islamabad is seeking an experienced Female Salon Manager. The ideal candidate will ensure smooth salon operations, deliver outstanding customer service, and manage staff effectively. Responsibilities include overseeing client relations, monitoring staff performance, and maintaining inventory. Strong communication and interpersonal skills are essential. The position offers a salary range of PKR 35,000 - 50,000 per month based on experience.

Qualifications

• Experience in administration, preferably with salon management experience.
• Strong communication and customer service skills.
• Must be presentable and wear appropriate attire.

Responsibilities

• Provide exceptional customer service in a professional environment.
• Oversee staff schedules and training to maintain service standards.
• Manage client billing and inventory using salon management software.

Skills

Strong communication

Customer service skills

Interpersonal skills

Job description

Salary: PKR 35,000 - 50,000 per month (based on experience)

Job Summary:

We are looking for a dedicated, experienced Female Salon Manager to join our team. The ideal candidate will have a background in administration, preferably with salon management experience, and will be responsible for ensuring the smooth operation of our salon while delivering the highest level of customer service.

Key Responsibilities:

• Provide exceptional customer service to all clients, ensuring a welcoming and professional environment.
• Address client inquiries, complaints, and feedback promptly and effectively to ensure customer satisfaction.
• Develop strategies to enhance the client experience and build client loyalty.
• Monitor client wait times and ensure clients feel attended to and valued throughout their visit.

Staff Management

• Oversee staff schedules, manage hiring, firing, and day-off requests.
• Ensure all team members are well-trained, motivated, and performing efficiently.
• Conduct regular training sessions to maintain high customer service standards.
• Monitor salon floor, ensuring all equipment is in working order.
• Address any maintenance needs promptly to keep operations smooth.

Software Management

• Handle client billing, manage deals, oversee staff attendance records, and control inventory using the salon"s management software.

Inventory Control

• Manage incoming add outgoing stock, track inventory levels, and order supplies when needed.

Overall Salon Management

• Maintain a clean, organized, and welcoming environment for clients.
• Monitor overall salon performance and client satisfaction.

Job Specification

Requirements:

• Experience: Background in administration, with salon management experience preferred.
• Skills: Strong communication, interpersonal, and customer service skills.
• Appearance: Must be presentable and wear appropriate attire on the premises.