Sales & Service Engineer

Nextek Healthcare; Islamabad Capital Territory; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A healthcare technology company in Islamabad is looking for a skilled technician to install and service medical equipment. Responsibilities include consulting with customers, diagnosing and repairing complex systems, and ensuring compliance with regulatory standards. The ideal candidate will have hands-on technical skills and a solid understanding of medical equipment across various specialties. This role offers health insurance, leaves, and other benefits.

Benefits

Health Insurance

Life Insurance

Medical

Provident Fund

Transport

Qualifications

• Strong understanding of medical equipment across various specialties.
• Ability to interpret schematics and wiring diagrams.
• Hands-on technical skills using standard test instruments.

Responsibilities

• Install and service medical equipment and information systems.
• Consult with customers to plan equipment layout.
• Respond to service calls and resolve equipment issues.

Skills

Technical understanding of medical equipment

Proficiency in diagnosing and repairing electronic systems

Familiarity with diagnostic software

Job description

Job Description

• Installs and services/repairs medical equipment and medical information system.
• Consults with customer or supervisor to plan layout of equipment during each new installation.
• Studies manuals, and other specifications to determine installation procedures.
• Able to interpret schematics and wiring diagrams to repair equipment. Hands-on technical skills and using standard test instruments and hand tools.
• Provide basic user training for equipment installed to users.
• Responding to service calls from your customers, and resolving issues with equipment.
• Serves existing customers as per their needs, having a proper forecast of orders and also making them aware of any addition of a new product line.
• Establish new potential clients by planning and organizing daily customer visits.
• Submit orders as per the forecast.
• Pre-working follow-ups on government / private tenders.
• Keeps management informed by submitting activity and results reports that are daily meeting/visits reports, weekly work plans, and monthly and annual territory analyses.
• Meeting your monthly quarterly target set by your HOD
• Any other tasks assigned by HOD

Job Specification

Technical Skills:

• Strong understanding of medical equipment across various specialties (e.g., Diagnostic Imaging, Laboratory Diagnostics, Surgical Instruments, Critical Care, Cardiology, Endoscopy).
• Proficiency in diagnosing and repairing complex electronic and mechanical systems.
• Familiarity with relevant software and diagnostic tools.

Regulatory Knowledge: Solid understanding of DRAP (Drug Regulatory Authority of Pakistan) regulations pertaining to medical devices, quality standards (ISO 13485 is a plus).

Job Rewards and Benefits

Health Insurance, Leaves, Life Insurance, Medical, Provident Fund, Transport