Sales Coordinator

PTCL.Official; Karachi Division; Hybrid; PKR 669,600 - 1,116,000; Full time

Benefits offered by this job

Hybrid work model

Maternity and paternity leave

Job summary

PTCL in Pakistan is seeking an Executive Sales Coordinator to drive territory sales and revenue through customer acquisition, relationship management, and on-ground activities. You will coordinate with sales, marketing, finance and operations to ensure timely provisioning and customer satisfaction.

The role reports to the Sales Manager and requires independent day-to-day sales operations. Ideal candidates hold a bachelor’s degree in Business or Marketing and have about 2 years in quality

Qualifications

• Bachelor’s degree in Business, Marketing or related fields.
• 2 years of experience in quality assurance, sales operations, or customer service, preferably in the telecom industry.
• Knowledge of KYC regulations and billing processes.

Responsibilities

• In this role you will drive sales and revenue targets for PTCL assigned territory through customer acquisition and relationship management.
• Coordinate with internal departments to ensure timely provisioning and customer satisfaction.
• Independently handle day-to-day sales operations under supervision of the Sales Manager.
• Act as a liaison between the Director of Sales and various sales teams to align objectives.
• Monitor sales performance metrics and compile reports for the Director of Sales.
• Gather feedback from sales teams and recommend process/tool improvements.
• Work with marketing, finance, and operations to align sales initiatives with business objectives.

Skills

Liaison between teams

Reporting & analytics

Cross-functional collaboration

Customer relationship management

Provisioning coordination

Sales coordination

Process improvement

Education

Bachelor’s degree in Business or Marketing

Tools

KYC regulations knowledge

Job description

We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.

PTCL actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.

PTCL Vision & Values

With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL is guided by a set of our unified core values:

• Be Resilient
• Think Big
• Win Every Battle
• Value Success

IN THIS ROLE YOU WILL

In this role, you to achieve sales and revenue targets for PTCL assigned territory through customer acquisition, relationship management, and on ground sales activities. The role requires strong follow-up, market development initiatives, and coordination with internal departments to ensure timely provisioning and customer satisfaction. The Executive Sales coordinator works under general supervision of the Sales Manager and is expected to independently handle day-to-day sales operations.

HOW CAN YOU EXPRESS YOUR TALENT

• Act as a liaison between the Director of Sales and various sales teams to ensure alignment on objectives and initiatives.
• Assist in monitoring sales performance metrics across different teams and compile reports for the Director of Sales.
• Gather feedback from sales teams on processes and tools, making recommendations for enhancements
• Work closely with marketing, finance, and operations teams to align sales initiatives with broader business objectives.
• Ensure proper DDS / KIOSK entries and timely reporting
• Customer relationship management & Retention
• Coordination with field & Ops team for provisioning

WHAT YOU NEED TO BE SUCCESSFUL

Qualification

• Bachelor’s degree in Business, Marketing or related fields
• 2 years of experience in quality assurance, sales operations, or customer service, preferably in the telecom industry.

Technical Competency:

• Knowledge of KYC regulations and billing processes.

PTCL family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.