Retention Specialist Job in Karachi | Synexio Technologies NEW

The Briefed; Karachi Division; Vor Ort; PKR 1.200.000 - 1.900.000; Vollzeit

Benefits dieser Stelle

Paid leaves

Provident fund

Medical and life insurance

Professional, growth-oriented work env

Transportation available for female员工

Zusammenfassung

Synexio Technologies in Karachi is seeking a Retention Specialist to join its customer experience team. You will engage with international customers to support retention goals and build long-lasting relationships.

The role requires a customer-first mindset, strong communication, and the ability to work the night shift Monday to Friday in a professional, growth-oriented environment.

Qualifikationen

• Experience in retention, sales, or customer support.

Aufgaben

• Engage with international customers to support retention goals.
• Build and maintain strong customer relationships.
• Address customer concerns with a customer-first approach.

Kenntnisse

Customer retention

Customer support

Communication

Customer-first mindset

Jobbeschreibung

Synexio Technologies is hiring a Retention Specialist to join its customer experience team in Karachi. You will work with international customers in a professional, growth-oriented environment, using your communication skills and customer-first mindset.

Key Responsibilities

• Engage with international customers to support retention goals
• Build and maintain strong customer relationships
• Address customer concerns with a customer-first approach

Requirements

• Strong communication skills
• A customer-first mindset
• Experience in retention, sales, or customer support
• Ability to work the night shift, Monday to Friday

Skills

Technical Skills

• Customer retention
• Customer support

Soft Skills

• Strong communication
• Customer-first mindset

Benefits

• Paid leaves
• Provident fund
• Medical and life insurance
• Professional, growth-oriented work environment
• Transportation available for female employees