Retail Operations Manager

Healthwire; Lahore; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading healthcare company in Lahore is seeking an experienced Retail Operations Manager to streamline retail outlet operations. The ideal candidate will have over 3 years of retail management experience, preferably in the pharmaceutical sector. Responsibilities include supervising operations, managing teams, and ensuring compliance with standards. This role offers a competitive salary and a collaborative work environment.

Benefits

Competitive salary

Dynamic and collaborative work environment

Qualifications

• 5+ years of experience in retail operations management.
• Preferably experience in the pharmaceutical or FMCG/retail industry.
• Ability to manage multi-location retail operations.

Responsibilities

• Manage and supervise day-to-day retail operations across all outlets.
• Lead, train, and motivate retail teams to meet performance targets.
• Oversee inventory management and supply chain coordination.
• Monitor sales performance and operational efficiency.
• Collaborate with marketing to execute retail campaigns.
• Ensure compliance with regulatory and quality standards.

Skills

Leadership skills

Analytical skills

Communication skills

Education

Bachelor’s degree in Business Administration, Management or Pharmacy

Job description

Job Description

Position: Retail Operations Manager

Location: Lahore, Pakistan

Company: Healthwire

Role Overview

We are looking for an experienced Retail Operations Manager to oversee and streamline the daily operations of our retail outlets. The ideal candidate will have a strong background in retail management — preferably within the pharma sector, though candidates from non-pharma retail with relevant experience are also encouraged to apply.

Key Responsibilities

• 1) Manage and supervise day-to-day retail operations across all outlets.
• 2) Lead, train, and motivate retail teams to meet performance and sales targets.
• 3) Oversee inventory management, stock control, and supply chain coordination.
• 4) Monitor and analyze sales performance, customer satisfaction, and operational efficiency.
• 5) Collaborate with marketing and supply teams to execute retail campaigns and promotions.
• 6) Implement and maintain compliance with regulatory and quality standards.

Job Specification

Requirements

• Bachelor’s degree in Business Administration, Management & Pharmacy.
• 3+ years of experience in retail operations management, preferably in the pharmaceutical or FMCG/retail industry.
• Strong leadership, analytical, and communication skills.
• Proven ability to manage multi-location retail operations.

What We Offer

• Competitive salary.
• Dynamic and collaborative work environment.