Receptionist (Real Estate)

H&H Developers; Lahore; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A real estate company in Lahore is seeking a receptionist to greet clients, manage phone calls, and perform administrative tasks. The ideal candidate will have excellent communication and organizational skills, experience in customer service, and proficiency in Microsoft Office. Knowledge of the real estate industry is preferred. This position is vital for maintaining a professional and welcoming reception area.

Qualifications

• Strong social media skills may be preferred.
• Ability to handle a high volume of calls and inquiries with attention to detail.
• Proficient in using scheduling and office software.

Responsibilities

• Answer and direct phone calls in a professional manner.
• Greet and welcome clients and visitors.
• Schedule and confirm appointments for real estate agents.

Skills

Excellent communication skills

Customer service proficiency

Multitasking abilities

Organizational skills

Tools

Microsoft Office

Job description

A real estate office receptionist's job description typically includes:

• Greeting clients: Welcoming visitors and offering them a beverage
• Answering phones: Screening and forwarding calls, and providing basic information
• Managing mail and deliveries: Receiving, sorting, and distributing mail, deliveries, and couriers
• Scheduling appointments: Updating calendars and scheduling meetings
• Providing administrative support: Assisting with clerical duties like filing, photocopying, collating, and faxing
• Maintaining office order: Ordering and replenishing office supplies
• Providing information: Answering questions and providing relevant information to visitors
• Managing traffic flow: Allowing access to other employees and managing the flow of traffic in the office
• Providing customer service: Handling customer inquiries in a courteous and efficient manner

Real estate experience, knowledge of real estate, title, or mortgage business, and strong social media skills may be preferred for this role.

As a real estate receptionist, you'll be the first point of contact for clients and visitors. You'll be responsible for greeting visitors, handling phone calls, scheduling appointments, and assisting with general administrative tasks. Strong communication and organizational skills are essential for this role.

Responsibilities:

• Answering and directing phone calls in a professional and courteous manner
• Greeting and welcoming clients and visitors
• Scheduling and confirming appointments for real estate agents
• Maintaining and organizing the reception area

Job Specification

• Excellent communication and interpersonal skills to greet and assist clients in a professional and friendly manner.
• Ability to handle a high volume of calls, emails, and inquiries while maintaining composure and attention to detail.
• Proficient in Microsoft Office and other relevant software for scheduling appointments and maintaining accurate records.
• Strong organizational and multitasking skills to manage administrative tasks such as filing, data entry, and inventory management.
• Knowledge of real estate industry terminology and procedures to provide accurate information to clients and colleagues.