Quality Enhancement Manager, Higher Education

Karachi Metropolitan University; Karachi Division; On-site; PKR 1,800,000 - 2,600,000; Full time

Job summary

Karachi Metropolitan University seeks a Manager for its Quality Enhancement Cell (QEC) to drive quality assurance and enhancement across the campus. The role supports the Director QEC, coordinating SARs and ensuring adherence to HEC quality standards.

The ideal candidate has a Master’s in Management Sciences, Education, Quality Management or related field with at least five years in QA within higher education, including supervisory experience, and strong data/analytical skills.

Qualifications

• Master’s degree in Management Sciences, Education, Quality Management, or related field from HEC-recognized institution.
• At least 5 years of relevant QA experience in higher education; 3 years in supervisory role.
• Strong analytical, report-writing and communication skills with MS Office proficiency.
• Sound understanding of HEC quality assurance policies and QA frameworks.

Responsibilities

• Assist the Director QEC in implementing quality assurance and enhancement mechanisms across the university.
• Coordinate Self-Assessment Reports (SARs) from academic departments and ensure compliance with HEC quality standards.
• Conduct data collection, surveys, and analysis related to academic and administrative performance.
• Facilitate accreditation visits, audits, and program reviews.
• Prepare quality reports, documentation, and improvement plans for submission to HEC.
• Promote a quality culture through training, workshops, and awareness sessions.

Skills

Analytical thinking

Report writing

Communication skills

Education

Master's degree in Management Sciences, Education, Quality Management

Tools

MS Office

QA software

Job description

Karachi Metropolitan University seeks a Manager for its Quality Enhancement Cell (QEC) to drive quality assurance and enhancement across the campus. The role supports the Director QEC, coordinating SARs and ensuring adherence to HEC quality standards.

The ideal candidate has a Master’s in Management Sciences, Education, Quality Management or related field with at least five years in QA within higher education, including supervisory experience, and strong data/analytical skills.