Quality Auditing Manager: Content Moderation & Safety Leader

Accenture; Hyderabad City Taluka; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A leading global professional services company in Pakistan is seeking a quality auditing manager to oversee a team of content moderators. The role involves ensuring the safety and quality of online content, managing audits, and fostering team performance. Candidates must possess strong attention to detail, excellent communication skills, and a minimum of 13 to 18 years of experience. This position requires proficiency in relevant tools and a solid understanding of content moderation guidelines.

Qualifications

• 13 to 18 years of experience in a relevant field is required.
• Strong resilience and coping skills are essential.
• Proficiency in English is necessary.

Responsibilities

• Assess the quality of analysts on the project.
• Meet volume and quality targets for all quality assurance audits.
• Develop and maintain client business needs processes.

Skills

Attention to Detail

Digital Literacy

Communication Skills

Quality Assurance

Cultural Sensitivity and Resilience

Data Analysis

Risk Assessment

Education

Any Graduation

Tools

MS Excel

Google Sheets

Job description

A leading global professional services company in Pakistan is seeking a quality auditing manager to oversee a team of content moderators. The role involves ensuring the safety and quality of online content, managing audits, and fostering team performance. Candidates must possess strong attention to detail, excellent communication skills, and a minimum of 13 to 18 years of experience. This position requires proficiency in relevant tools and a solid understanding of content moderation guidelines.