Quality Assurance Specialist

METRO/MAKRO; Punjab; On-site; PKR 893,000 - 1,562,000; Full time

Job summary

METRO Pakistan is seeking a QA professional to manage and harmonize quality assurance activities across its stores. The role includes organizing QA training, coordinating with authorities and service providers, and ensuring compliance with hygiene, labeling, and cold chain requirements.

You will conduct comprehensive quality monitoring, prepare reports, and drive corrective actions and improvements in collaboration with the store teams and senior management.

Qualifications

• Bachelor's degree or equivalent in Food Science, Food Technology, or related field.
• Experience in quality assurance within food retail or wholesale sectors is preferred.
• Knowledge of cleaning, disinfection, pest control, temperature control, labeling regulations and quality standards.

Responsibilities

• Manage and harmonize QA activities for the assigned store.
• Organize QA training for all store staff.
• Coordinate with local authorities, service providers, PM, Housekeeping, and other stakeholders on quality issues.
• Prepare and submit QA reports to line manager.
• Monitor compliance with cleaning, pest control, hygiene, stock rotation, cold chain, and labeling requirements.
• Conduct quality monitoring tests (sensory, chemical, microbiological) on products.
• Support regulatory compliance, equipment calibration and health examinations.
• Perform random checks of incoming, stored, and displayed products.
• Participate in internal quality inspections and respond to customer complaints or regulatory requests.
• Identify strengths/weaknesses during inspections and recommend improvements.

Skills

QA management

Quality training

Cross-functional coordination

Quality reporting

Inspection & testing

Education

Bachelor's degree in Food Science/Technology

Tools

Lab testing equipment

Job description

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees.

Job Description

• Manage and harmonize QA activities for the assigned store.
• Organize QA training for all store staff.
• Coordinate with local authorities, service providers, PM, Housekeeping, and other relevant stakeholders on general quality-related issues.
• Prepare and submit QA reports as required by the line manager.
• Monitor and ensure compliance with:
  • Cleaning and disinfection operations.
  • Pest control activities.
  • Personnel hygiene requirements.
  • Stock rotation controls.
  • Cold chain controls and temperature monitoring.
  • Product labelling requirements.
• Verify, follow up on, and conduct quality monitoring programs, including periodic sampling and sensory, quantitative, physical-chemical, and microbiological testing of purchased products, to ensure consistent product quality.
• Follow up on other quality and food safety programs, including equipment calibration, water testing, food safety and hygiene training, health examinations, and other regulatory requirements.
• Conduct random checks of incoming, stored, and displayed products to ensure compliance with relevant quality requirements and defined standards.
• Participate in periodic internal quality inspections or inspections conducted whenever necessary, such as in response to customer complaints, anomalies, requests from senior management, or requirements from authorities.
• Identify strengths and weaknesses during quality inspections and recommend corrective actions and improvement plans.

Qualifications

Bachelor's degree or equivalent qualification in Food Science, Food Technology, or a related field.

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