Quality Assurance & SOP Specialist

Jobzlelo; Karachi Division; On-site; PKR 30,000 - 50,000; Full time

Job summary

Jubilee Life Insurance is seeking a Quality Assurance Officer in Karachi, Pakistan. The role involves verifying documents, formulating and modifying SOPs, and ensuring compliance with internal service measures.

Ideal candidates should hold a Bachelor's Degree and possess strong analytical and communication skills. This full-time position offers an opportunity to grow in a dynamic insurance environment.

Qualifications

• Candidate must have Bachelor's Degree from any reputed university.
• At least have 0 – 2 years of experience in similar role.
• Good problem-solving, analytical and decision-making skills.
• Perform tasks collaboratively in a team-oriented, fast-paced environment.
• Exceptional interpersonal and communication skills.

Responsibilities

• Making department wise Internal Service Measures.
• Verify sample-based documents through DMS, CRM and physical file.
• Making ISMs, as per sample documents.
• Communicating with diverse departments for periodic evaluation and modification of SOPs.
• Evaluating, formulating and modifying departmental SOPs and process flows.

Skills

Problem-solving skills

Analytical skills

Decision-making skills

Interpersonal skills

Communication skills

Education

Bachelor’s Degree

Job description

Jubilee Life Insurance is seeking a Quality Assurance Officer in Karachi, Pakistan. The role involves verifying documents, formulating and modifying SOPs, and ensuring compliance with internal service measures.

Ideal candidates should hold a Bachelor's Degree and possess strong analytical and communication skills. This full-time position offers an opportunity to grow in a dynamic insurance environment.