Property Support & Sales Associate (Lahore) - Cash Offers

Homeward Partners; Lahore; On-site; PKR 446,000 - 781,000; Full time

Benefits offered by this job

Incentive Bonus

Leaves

Provident Fund

Job summary

Homeward Partners in Lahore is hiring a Customer Service Representative to support homeowners and prospective sellers through the sale process. You will respond to inquiries by phone and online, explain the as-is buying process and cash offers, and record details in our CRM for accurate tracking.

The role emphasizes polite, professional communication, proper documentation, and timely follow-ups with the transaction team and title companies.

Qualifications

• Strong spoken and written communication with a courteous style.
• Experience handling inquiries and resolving routine concerns professionally.
• Ability to ask relevant questions and capture accurate details.
• Organized follow-up habits and careful record keeping in a CRM.
• Comfort using computers, email, spreadsheets, and digital tools.
• Sound judgment when handling sensitive information.
• Ability to manage multiple conversations and meet response times.
• Interest in real estate transactions and cash-offer processes.

Responsibilities

• Respond to customer inquiries by phone and digital channels.
• Explain the as-is home-buying process, cash offers, and closing options.
• Record customer and property details accurately in the company system.
• Qualify inquiries and route to acquisition or transaction teams.
• Coordinate follow-ups and inform customers about progress with title companies.
• Resolve routine concerns and maintain complete interaction records.
• Meet service-quality and response-time expectations while protecting information.

Skills

Communication skills

Customer service

CRM proficiency

Organized follow-ups

Tech savvy

Discretion

Multitasking

Real estate knowledge

Tools

CRM

Job description

Homeward Partners in Lahore is hiring a Customer Service Representative to support homeowners and prospective sellers through the sale process. You will respond to inquiries by phone and online, explain the as-is buying process and cash offers, and record details in our CRM for accurate tracking.

The role emphasizes polite, professional communication, proper documentation, and timely follow-ups with the transaction team and title companies.