Production Support Officer

GSK; Pakistan; On-site; PKR 1,674,000 - 2,344,000; Full time

Job summary

GSK Pakistan is seeking a Pharm-D holder for a production supervisory role. You will lead staff, ensure GMP and GSK quality standards, and align with site priorities while coaching technicians to drive continuous improvement.

You will work on-site in Pakistan, with SAP-based production records and involvement in KPI achievement, fault analysis, and SOP/batch documentation review. A strong bias for safety and quality is essential.

Qualifications

• Experience in GMP environment and reading technical docs.
• Hands-on production/ manufacturing exposure in pharma.
• On-site work in Pakistan; familiarity with SAP or similar systems.
• Experience supervising small teams and coaching technicians.

Responsibilities

• Set objectives of staff and review achievement via Workday process.
• Maintain good site relations with production manager and staff.
• Foster team spirit, critical thinking, analysis and decision making.
• Promote continuous improvement through coaching and in-house training.
• Improve work environment by supporting GPS practices for improvements.
• Coordinate cultural change to support desired culture at GMS Pakistan.
• Ensure products meet GMP and GSK quality standards; follow SOPs.
• Assist production manager in resource allocation, new launches and KPI targets.
• Apply knowledge of OEE and action plans to reach targets.
• Coordinate with engineering for preventive and breakdown maintenance.
• Ensure staff allocation and rotations to build capabilities.

Skills

Data Integrity

Detail-Oriented

Digital Fluency

Emergency Response

Financial Acumen

GxP Regulations

Lean Management

Manufacturing Processes

Problem Solving

Production Management

Project Coordination

Quality Compliance

Regulatory Compliance

Risk Awareness

Site Operations

Education

Pharm - D is required

Tools

SAP

Excel

Job description

Responsibilities

• Set objectives of the staff and review achievement through Workday process.
• Contribute in maintaining good Relations at the site in coordination with production Manager and staff involved in activities.
• Foster team spirit and ability of critical thinking, analysis and decision making.
• Promote a culture of continuous improvement through coaching, mentoring, counseling and in-house training.
• Improve work environment by demonstrating and support GPS practices in order to drive improvement.
• Initiate and facilitate cultural change program to support for desired culture change in GMS Pakistan.
• Ensure that the products manufactured confirm the standard of quality and GSK standard.
• Make sure that the SOP and GMP are strictly followed.
• Help the manager production in allocation of resources, launching of new product, achieving the KPI targets.
• Must have complete knowledge of OEE and action plan to achieve desired target.
• Align with the site as well as Value Stream priorities and have understanding to achieve the same.
• Maintain good relationship with all supervisory staffs and look into the genuine problems of staff and try to resolve them at floor level.
• Take appropriate disciplinary action in situation going against company define policy.
• Carry out all Production related activities in SAP.
• Must have command of QMS and all related documentation, audits and Risk Management System.
• Must have understanding and knowledge of deviation and how to deal with the same.
• Coordinate with engineering for preventive and break down maintenance of production equipment.
• Ensure management of staff allocation and rotations to enhance their capabilities.
• Ensure the origination or review of SOPs & batch documents as and when required.
• Provide in-house trainings of SOPs & batch documents to relevant staff.
• Attend all mandatory training and should have command of training delivery process for direct and indirect reporting.

Education, Experience and Skills

• Pharm - D is required for this role.
• 1 to 3 years hands-on experience in a manufacturing or production environment.
• Experience working in a Good Manufacturing Practice (GMP) environment.
• Practical knowledge of production equipment operation and basic troubleshooting.
• Ability to read technical documents and maintain accurate operational records.
• Willingness to work on-site in Pakistan, including shift patterns as required.
• Familiarity with SAP or other production record systems and strong Excel skills.
• Experience supervising small teams or coaching technicians.
• Understanding of risk assessment, root cause analysis and safety hazard controls.
• Good verbal communication skills and a continuous improvement mindset.

Skills

• Data Integrity
• Detail-Oriented
• Digital Fluency
• Emergency Response
• Financial Acumen
• GxP Regulations
• Lean Management
• Manufacturing Processes
• Problem Solving
• Production Management
• Project Coordination
• Quality Compliance
• Regulatory Compliance
• Risk Awareness
• Site Operations

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.