Pharmacy Manager

Servaid Pharmacy (Pvt) Ltd.; Gujranwala Division; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A prominent pharmacy retailer in Gujranwala seeks a skilled individual to manage customer service, achieve sales targets, and supervise staff. The ideal candidate has at least 3 years of retail or pharmacy experience and is familiar with retail management software. Responsibilities include maintaining stock levels, conducting audits, and coaching staff for improved performance.

Qualifications

• Minimum 3 years of Retail or Pharmacy handling experience is compulsory.
• Hands on experience on Retail Software i.e. Candela Retail Management System.
• Knowledge about MS Office, outlook would be an edge.

Responsibilities

• Ensure good Customer Services with complaint handling.
• Achieve sales targets for designated pharmacy.
• Ensure proper stock displays and Maintenance of FIFO.
• Conduct audits as per agreed plan and handle cash settlements.
• Coach and support employees to improve performance.

Skills

Customer Service

Sales Target Achievement

Retail Software Familiarity

Stock Management

Team Leadership

Tools

Candela Retail Management System

MS Office

Job description

Responsibilities

• Ensuring good Customer Services with complaint handling
• Achieving sales targets for designated pharmacy
• Ensuring proper stock displays and Maintenance of FIFO
• To ensure and display new supply into respective racks
• To ensure Random Audits as per agreed plan
• Cash handover audit and Consumer items audit at the time of shift handover
• Shift Wise Cash Closing and hand over
• Control store stock loss within agreed target.
• Till cash & sales cash settlement and timely deposits into Banks (shifts packs)
• Taking action to address underperforming staff.
• Coaching, challenging and supporting employees
• Ensuring all top sellers, new collection is highlighted prominently in store
• Ensuring proper data entry & verification of items before handing over to customer
• Stocking, dusting and racks setting
• Supervision of shift staff and act like a team player
• Ensuring proper record of near expiry products as per SOP
• Proper verification of stocks received
• Returns handling (not more than 7 days) and entry in system from Branch manager’s login and it may be the sole responsibility of Shift In-charges to enter the data and refund and adjust items.
• Staff training regarding their JD's & counter efficiency.
• Expiry Cross verification.
• To maintain employee duty roster
• To work on pharmacy layout and display
• To get hands on Company’s software i.e. candela
• Data sinking activity
• To maintain Schedule E, Schedule D

Job Specification

• Hands on experience on Retail Software i.e. Candela Retail Management System etc.
• Minimum 3 years of Retail or Pharmacy handling experience is compulsory
• Knowledge about MS Office, outlook would be an edge
• Can be able to achieve Sales Targets

Information Technology and Services - Lahore, Pakistan