Part-Time Online Community Moderator

Family Assist; Gujrat; On-site; PKR 3,942,000 - 5,333,000; Part time

Job summary

Family Assist is seeking a Part-Time Moderator in Gujrat, India to monitor and maintain a safe online community. This role offers training and support for newcomers while you work part-time.

You will review user content, respond to inquiries, and collaborate with fellow moderators to ensure a welcoming environment. Strong English and attention to detail are important, with prior customer service experience a plus.

Qualifications

• High school diploma or equivalent.
• Strong written communication skills in English.
• Ability to work independently and efficiently in a fast-paced environment.
• Attention to detail and ability to follow company guidelines.
• Familiarity with social media platforms (Facebook, Instagram, etc.).
• Prior experience in customer service or moderation is a plus.

Responsibilities

• Monitor user-generated content on our online platform.
• Review and moderate comments, posts, and messages according to company guidelines.
• Respond to user inquiries and provide assistance when needed.
• Report any inappropriate or harmful content to the appropriate team members.
• Collaborate with other moderators to maintain a safe and welcoming community.

Skills

English communication

Attention to detail

Independent worker

Social media familiarity

Education

High school diploma

Job description

Family Assist is seeking a Part-Time Moderator in Gujrat, India to monitor and maintain a safe online community. This role offers training and support for newcomers while you work part-time.

You will review user content, respond to inquiries, and collaborate with fellow moderators to ensure a welcoming environment. Strong English and attention to detail are important, with prior customer service experience a plus.