Parlor Shift Lead: Customer Service & Team Coach

Hico Ice Cream; Islamabad; On-site; PKR 290,000 - 469,000; Full time

Job summary

Hico Ice Cream in Islamabad is seeking a Parlor Shift Lead to supervise daily operations, uphold service standards, hygiene, and cash handling.

You will coach team members on product knowledge and customer handling, and manage shift opening and closing with a focus on efficiency and guest satisfaction. This is a full-time retail role.

Applicants with 2+ years in retail, restaurant, or customer service will be favored; strong communication and leadership skills are essential for success.

Qualifications

• 2+ years of retail, restaurant, or customer service experience.

Responsibilities

• Manage shift opening, closing, cash reconciliation, and service standards.
• Coach team members on product knowledge and customer handling.

Skills

Customer service

Team coordination

Job description

Hico Ice Cream in Islamabad is seeking a Parlor Shift Lead to supervise daily operations, uphold service standards, hygiene, and cash handling.

You will coach team members on product knowledge and customer handling, and manage shift opening and closing with a focus on efficiency and guest satisfaction. This is a full-time retail role.

Applicants with 2+ years in retail, restaurant, or customer service will be favored; strong communication and leadership skills are essential for success.