Office Helper

Pakistan Centre for Philanthropy; Peshawar City Tehsil, Mardan, Nowshera, Haripur; On-site; PKR 446,000 - 725,000; Full time

Job summary

Relief International in Pakistan seeks an Office Helper to maintain cleanliness across office spaces, restrooms, and common areas. The role includes daily cleaning, serving refreshments, and supporting team operations in a humanitarian setting.

The candidate should have at least 3 years of INGO or multinational experience, be able to follow instructions, work well within a team, and demonstrate commitment to gender equality and safeguarding policies.

Qualifications

• Knowledge of cleaning procedures and practices.
• Ability to read and follow instructions.
• Experience working in INGO/Multinational environments is preferred.
• Ability to work effectively in a team.
• Willingness to prepare refreshments when needed.

Responsibilities

• Clean, stock, and maintain designated facility areas (dusting, sweeping, mopping, etc.).
• Perform and document routine inspection and maintenance activities.
• Ensure toilets and kitchen are cleaned and disinfected daily.
• Notify management of deficiencies or repair needs.
• Stock and maintain supply rooms; cooperate with staff.
• Follow all health and safety regulations.
• Daily cleaning of the kitchen and appliances; serve tea, coffee, and lunch to guests and staff.
• Assist RI supervisor with any other tasks as allocated.

Skills

Cleaning procedures

Follow instructions

Teamwork

Refreshments preparation

Gender equality commitment

Job description

This position is open on a rolling basis and will be filled upon the availability of a suitable candidate.

Context

Relief International (RI) is an international non-profit organization that partners with communities impacted by climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing.

Our team of more than 7,000 staff and local volunteers work in 15 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.

We do this by working with local actors to develop safe and inclusive local programming that is evidence based, conflict sensitive, climate smart, and reaches those in need.

Relief International is an alliance of four organizations with one shared mission, comprised of Relief International, Inc., Relief International-France, Relief International-UK and Relief International-Europe, which operate under a one-team concept under a single senior leadership team.

In Pakistan, RI works with government institutions, communities, local organizations and humanitarian partners to deliver safe, inclusive and accountable programs across protection, mental health and psychosocial support (MHPSS), education, health, livelihoods and WASH, including programming in Khyber Pakhtunkhwa and Balochistan.

Job Profile

The Office Helper will maintain impeccable cleanliness in all areas, including floors, surfaces, restrooms, and common spaces. Tasks will include dusting, sweeping and mopping . Ensure that all assigned areas are cleaned to the highest standards.

Key Responsibilities

• Clean, Stock, Supply designated facility areas(dusting, Sweeping, Vacuuming, Mopping Cleaning ceiling vents, restrooms cleaning, etc)
• Perform and document routine inspection and maintenance activities
• Ensuring that all toilets & kitchen are cleaned and disinfected daily.
• Notify management of occurring deficiencies or need for repairs
• Stock & maintain supply rooms
• Cooperate with the rest of the staff
• Follow all health and safety regulations
• Daily cleaning of the Kitchen, as well as its appliances (fridge, ovens, dishes, shelves, cups. etc
• Serving of tea, coffee, and Lunch to guests and in the office.
• Serve lunch for Visitors, Guest and Office Staff, Any other work allocated by the RI Supervisor

Person Specification

Skills, knowledge and expertise required for the role.

• Knowledge of cleaning procedures and practices
• Ability to read and follow instructions
• Minimum Experience of 3 years in INGO/Multinational companies
• Ability to work effectively in a team
• Ability to prepare refreshments as and when asked
• A commitment to Gender issues

Behavior and Conduct

• Maintain the highest standards of behavior inside and outside work and uphold RI's Code of Conduct, safeguarding policies and humanitarian principles.
• Model ethical leadership and create an environment in which staff and communities can raise concerns safely and without retaliation.
• Ensure that personal actions and those of managed teams do not compromise the safety, dignity, rights or confidentiality of staff, partners or communities.
• Report and respond to concerns promptly through the appropriate RI channels.

RI Values

Guided by the humanitarian principles of humanity, neutrality, impartiality and independence, as well as Do No Harm, Relief International values:

• Integrity
• Inclusivity
• Sustainability

Applications are welcomed from all qualified candidates. Relief International is committed to diversity, equity and inclusion, and female candidates are especially encouraged to apply.