Medical Billing Team Lead

XenMD; Saddar; On-site; PKR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Incentive Bonus

Leaves

Provident Fund

Job summary

XenMD is seeking a Medical Billing Team Lead to guide billing operations and support a high-performing team in Rawalpindi. You will coordinate daily tasks, maintain quality and turnaround targets, and ensure compliant revenue cycle activities for U.S. provider clients.

You will review claims, denials, and follow-up work, coach staff, and collaborate with coding and credentialing teams to optimize performance while protecting patient and client information.

Qualifications

• Strong working knowledge of U.S. medical billing and revenue cycle processes.
• Ability to review claim and account details carefully, identify errors, and prioritize timely resolution of billing exceptions.
• Experience guiding a team through workload planning, quality checks, coaching, and performance monitoring.
• Comfort using electronic health record, practice management, and billing platforms, along with spreadsheets and standard office tools.
• Clear written and verbal communication for coordinating with internal colleagues and healthcare provider clients.
• Organized approach to queue management, documentation, deadlines, and confidential information.
• Analytical problem-solving skills, sound judgment, adaptability, and a continuous-improvement mindset.

Responsibilities

• Lead and coordinate daily medical billing tasks, distributing workloads and monitoring progress against quality and turnaround targets.
• Review claims, charge entry, payment posting, denials, and follow-up work for accuracy and adherence to client procedures.
• Investigate billing issues and complex denials, identify root causes, and coordinate corrective action with relevant teams.
• Track team productivity, error trends, and work queues; prepare clear operational updates and recommend process improvements.
• Coach and train billing staff, provide constructive feedback, and support consistent use of billing systems and standard operating procedures.
• Collaborate with coding, credentialing, and client-service teams to resolve account issues and support provider revenue cycle goals.
• Protect patient and client information and follow applicable privacy, security, and documentation practices.

Skills

Team leadership

US medical billing knowledge

EHR / Practice management systems

Attention to detail

Communication skills

Tools

Billing software

Job description

Job Description

XenMD provides medical billing, coding, credentialing, and digital marketing services to healthcare providers across the U.S. We are seeking a Medical Billing Team Lead to guide billing operations, support team performance, and help deliver accurate, timely service to provider clients. This role is based in Rawalpindi, Pakistan, and works closely with internal teams to maintain efficient revenue cycle workflows.

Responsibilities

• Lead and coordinate daily medical billing tasks, distributing workloads and monitoring progress against quality and turnaround targets.
• Review claims, charge entry, payment posting, denials, and follow-up work for accuracy and adherence to client procedures.
• Investigate billing issues and complex denials, identify root causes, and coordinate corrective action with relevant teams.
• Track team productivity, error trends, and work queues; prepare clear operational updates and recommend process improvements.
• Coach and train billing staff, provide constructive feedback, and support consistent use of billing systems and standard operating procedures.
• Collaborate with coding, credentialing, and client-service teams to resolve account issues and support provider revenue cycle goals.
• Protect patient and client information and follow applicable privacy, security, and documentation practices.

Job Specification

• Strong working knowledge of U.S. medical billing and revenue cycle processes, including claim submission, payment posting, denial management, and accounts receivable follow-up.
• Ability to review claim and account details carefully, identify errors, and prioritize timely resolution of billing exceptions.
• Experience guiding a team through workload planning, quality checks, coaching, and performance monitoring.
• Comfort using electronic health record, practice management, and billing platforms, along with spreadsheets and standard office tools.
• Clear written and verbal communication for coordinating with internal colleagues and healthcare provider clients.
• Organized approach to queue management, documentation, deadlines, and confidential information.
• Analytical problem-solving skills, sound judgment, adaptability, and a continuous-improvement mindset.

Job Rewards and Benefits

• Incentive Bonus
• Leaves
• Provident Fund