Media & Communications Assistant

Pakistan Centre for Philanthropy; Islamabad; On-site; PKR 450,000 - 600,000; Full time

Job summary

Human Appeal Pakistan is seeking a Media & Communications Assistant to support content production, management, and writing. You will travel to project sites across Pakistan to capture field content, ensuring ethical consent and consistent branding.

The role involves translating Urdu interviews, organizing media libraries, and creating Canva designs for digital and print materials. You will work under the Media & Communications Manager and collaborate with UK and Pakistan offices to produce

Qualifications

• Bachelor's degree in media studies, journalism, mass communication or related field.
• 1-2 years in media production, NGO comms or similar roles.
• Hands-on with DSLR or mirrorless cameras and gear.
• Experience conducting on-camera interviews with diverse groups.
• Strong English writing and Urdu-to-English translation ability.

Responsibilities

• Content production: visit field locations to capture photos and videos and craft human-interest stories.
• Content management: label, caption, and upload media with metadata; maintain offline backups.
• Content design: create banners and assets in Canva per branding guidelines.
• Relationship building & training: support field staff on photography, videography, and consent processes.

Skills

Content production

Video interviews

Photography

Content management

Canva design

Photo & video editing

Adobe Lightroom

Adobe Premiere Pro

Transcription & translation

English writing

Field staff training

Education

Bachelor's degree in media studies or related field

Tools

Canon/DSLR or mirrorless camera

DSLR / mirrorless rig & accessories

Canva

Adobe Lightroom

Adobe Premiere Pro

Job description

Human Appeal is a non-profit organisation working across the globe to strengthen humanity's fight against poverty, social injustice, and natural disasters. Through the provision of immediate relief and the establishment of self-sustaining development programmes, we aim to invest in real, effective solutions.

In Pakistan, we have been working since 2005 in collaboration with government departments, civil society, and non-governmental organisations.

OUR TEAM

The Media & Communications Team ensures that Human Appeal Pakistan and its impact are effectively communicated to Human Appeal UK's internal and external stakeholders through a variety of materials and channels. The team currently comprises a Media & Communications Manager, supported by two Media & Communications Officers.

JOB PURPOSE

We are looking to expand our team by hiring a Media & Communications Assistant to support content production, content management, and content writing.

Under the supervision of the Media & Communications Manager, the Media & Communications Assistant will contribute to the effective and timely communication of Human Appeal Pakistan's activities to relevant stakeholders through videos, photos, and written content. The role will ensure consistent branding across the organisation's communications and will involve significant travel to project areas across Pakistan to capture field content and beneficiary stories.

POSITION SUMMARY

• Content Production: Regularly visit field locations to capture high-quality photos and videos of Human Appeal's activities, and produce human-interest stories that document both need and impact in our project areas.
• Content Management & Sharing: Organise, label, and upload produced content to Human Appeal's internal content library with detailed captions and relevant metadata, and share with the UK and Pakistan office teams as required. (Training will be provided on the content library system.)
• Content Design: Produce basic digital and print communications materials, primarily banners, on Canva in line with Human Appeal's branding guidelines.
• Relationship Building & Training: Cultivate strong working relationships with Human Appeal staff across departments and field locations, and provide informal guidance to field staff on photography and videography best practices.

JOB DESCRIPTION

1. Content Production (50%)

• Travel regularly to Human Appeal Pakistan's field locations, including remote and difficult-to-access areas, to capture photo and video content of distributions, interventions, and programme activities.
• Identify and approach beneficiaries for human-interest stories, obtaining informed consent before conducting recorded interviews and capturing images.
• Conduct structured, in-depth video interviews with beneficiaries, community members, and programme staff using professional camera equipment and accompanying accessories.
• Capture footage and photographs that accurately represent both the humanitarian need in communities and the tangible impact of Human Appeal's interventions.
• Edit captured content to a high standard, producing material that meets the specifications and deadlines agreed upon with the line manager.
• Proactively identify storytelling opportunities in the field and bring content ideas to the team that reflect the humanitarian, development, and advocacy dimensions of Human Appeal's work.
• Ensure all field content - interviews, footage, and photography - is captured in accordance with Human Appeal's safeguarding, consent, and ethical content guidelines.

2. Content Management & Sharing (30%)

• Sort, label, and organise all captured media content systematically upon return from field visits, ensuring files are accurately named and categorised.
• Transcribe and translate recorded video interviews from Urdu (or other local languages) into English as required.
• Upload all content to Human Appeal's online media library in a timely manner, with accurate captions, contextual information, and relevant metadata.
• Develop and maintain an offline backup library of media resources to ensure content is accessible and retrievable on demand.
• Write clear, accurate, and contextually rich captions for photos and videos to help the global comms team understand the project and activity in depth.
• Share content with the UK and Pakistan office teams as directed, coordinating with the line manager and programme staff to ensure accuracy and obtain necessary approvals before distribution.
• Support the team in pulling together content packages for reports, donor communications, and campaigns as and when required.

3. Content Design (5%)

• Design basic digital and print communications materials - primarily banners and similar assets - using Canva, in strict accordance with Human Appeal's brand guidelines.
• Maintain a log of design requests received from programme colleagues, tracking status and ensuring timely delivery.
• Review designed materials submitted by field colleagues and provide feedback to ensure brand consistency across all produced assets.

4. Relationship Building & Training (15%)

• Build and maintain strong working relationships with Human Appeal colleagues across departments, particularly with field staff and programme teams, to stay informed of upcoming activities and field visits.
• Act as a reliable point of contact for field teams on communications-related matters, including content needs, consent procedures, and branding queries.
• Provide informal, practical training and guidance to field staff on photography and videography, including composition, lighting, and ethical content capture, to improve the quality of content gathered across the organisation.

5. REQUIREMENTS

• At least a bachelor's degree in media studies, journalism, mass communication, development studies, or a related field. Candidates with a degree in a different discipline but a strong portfolio and demonstrable relevant experience will also be considered.
• A minimum of 1-2 years of experience in a media production company, advertising agency, NGO communications team, or a similar role. Freelance experience can also be considered, given the nature of work is relevant.
• Hands-on experience operating a DSLR or mirrorless camera and accompanying equipment (lenses, gimbal, mic).
• Experience conducting on-camera video interviews, particularly with diverse groups including women, youth, and vulnerable populations.
• Proficiency in photo and video editing software, including Adobe Lightroom and Adobe Premiere Pro.
• Competence in content writing in English, with a strong command of grammar and an ability to write clearly and accurately for different audiences.
• Experience in transcribing and translating video interviews, particularly from Urdu to English.
• Strong organisational skills, with the ability to manage and archive large volumes of media content systematically.
• Ability and willingness to travel frequently to remote areas of Pakistan, sometimes at short notice and for extended periods.
• Flexibility to adapt priorities and respond to shifting demands in a fast-paced humanitarian environment.
• Full professional proficiency in Urdu and English (written and verbal) is essential. Proficiency in Sindhi, Saraiki, Punjabi, or Pashto is an advantage.
• Prior experience working with an international NGO is an advantage

PSEA and Safeguarding:

Human Appeal has a zero tolerance to Sexual Exploitation and Abuse of staff as well as beneficiaries. Protection from Sexual Exploitation and Abuse (PSEA) is everyone's responsibility. All staff must adhere to the Code of Conduct that enshrines principles of PSEA, always (both during work hours and outside work hours).

It is mandatory for applicants to self-declare prior issues of sexual or other misconduct, termination of past employment, criminal records, and concerns registered with government authorities regarding contact with children, and to consent to the disclosure of any such information by their former employers during the recruitment process.

Note: Position is subject to approval of donor funding. As, we are looking for immediate hires, we will be reviewing candidates on a rolling basis.

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