Manager – Systems & Data Center | Bank Makramah | Karachi

Bank Makramah Ltd.; Karachi Division; On-site; PKR 9,000,000 - 13,000,000; Full time

Job summary

Bank Makramah invites an accomplished Manager – Systems & Data Center to lead critical technology operations in Karachi. You will own data center operations, server administration, DR sites, and IT infrastructure capacity planning, ensuring uptime and regulatory compliance in a high‑visibility executive role.

This position demands 10+ years in regulated banking IT, strong leadership, and hands‑on expertise with AD, email services, virtualization, backup automation, and security.

Qualifications

• Bachelor’s or Master’s degree in computer science, IT, software engineering, or related field.
• 10+ years of progressive IT infrastructure, server admin, and data center operations experience.
• Strong leadership and stakeholder communication skills with regulatory compliance experience.

Responsibilities

• Manage mission-critical data center operations, DR protocols, and enterprise backup infrastructure.
• Oversee server administration, OS upgrades, security patches, and performance tuning.
• Administer Active Directory, enterprise email, identity management, and capacity planning.
• Ensure compliance with IT security policies, banking regulations, and audit mandates.
• Lead, mentor, and develop the Systems & Data Center team.
• Architect and test high-availability failover, business continuity, and DR strategies.
• Coordinate with internal audit, risk management, and regulatory bodies.
• Maintain thorough technical documentation of configurations, diagrams, runbooks.

Skills

IT infrastructure management

Data center operations

Leadership

Regulatory compliance

Disaster recovery planning

Stakeholder communication

Education

Bachelor's or Master’s in Computer Science/IT/Software Engineering

Tools

Active Directory

Exchange/Email services

OS hardening

Server virtualization

Storage management

Datacenter architecture

Backup automation

Job description

Position Summary

Driving digital resilience and high-performance banking infrastructure, Bank Makramah is actively seeking an accomplished and strategic Manager – Systems & Data Center to lead our critical technology operations in Karachi. In this pivotal executive IT leadership role, you will be responsible for ensuring the availability, security, resilience, and smooth operation of core banking systems, enterprise data centers, disaster recovery sites, and server architectures. Bringing over ten years of progressive professional experience in IT infrastructure management within regulated banking environments, you will empower our organization to maintain uncompromised uptime and rigorous regulatory compliance. This exciting career opportunity offers competitive executive compensation, high technical visibility, and exceptional professional growth within a premier financial institution.

Detailed Job Description

As the Manager – Systems & Data Center supporting Bank Makramah in Karachi, Pakistan, you will take full operational, architectural, and tactical ownership of data center operations, enterprise server administration, disaster recovery, and IT infrastructure capacity planning. Your day-to-day responsibilities include managing round-the-clock data center operations, disaster recovery (DR) sites, and backup infrastructure, overseeing operating system upgrades, server patches, Active Directory domains, email services, and system performance tuning. You will lead, develop, and mentor the Systems & Data Center team while ensuring strict compliance with IT security policies, banking regulations, and audit mandates.

Key Responsibilities

• Manage mission-critical data center operations, disaster recovery (DR) protocols, and enterprise backup infrastructure.
• Oversee server administration, operating system upgrades, security patches, and system performance optimization.
• Administer Active Directory domains, enterprise email services, identity management, and infrastructure capacity.
• Ensure strict compliance with corporate IT security policies, central bank regulations, and rigorous audit requirements.
• Lead, mentor, develop, and supervise the high-performing Systems & Data Center engineering team.
• Architect and test high-availability failover mechanisms, business continuity plans, and disaster recovery strategies.
• Coordinate with internal audit, risk management, and external regulatory bodies to satisfy compliance mandates.
• Maintain accurate, comprehensive technical documentation of server configurations, network diagrams, and operational runbooks.

Required Qualifications & Skills

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• Minimum of 10+ years of progressive professional experience in IT infrastructure management, server administration, and data center operations.
• Strong, demonstrable hands‑on professional expertise in enterprise data center architecture, server virtualization, and storage management.
• Comprehensive working knowledge and practical proficiency in Active Directory, Exchange/email services, and OS hardening.
• Deep practical experience managing disaster recovery (DR) sites, business continuity planning, and backup automation.
• Solid practical experience in banking technology regulations, IT security frameworks, and audit compliance.
• Exceptional leadership, team management, analytical, troubleshooting, and stakeholder communication capabilities.
• Mandatory legal work eligibility and physical availability for full‑time on‑site professional operations in Karachi.

Nice-to-Have Skills

• Professional certifications such as Certified Data Center Professional (CDCP), ITIL Expert, VMware Certified Professional (VCP), or CISSP.
• Prior professional working experience in top-tier commercial banks, financial institutions, or enterprise fintech organizations.
• Hands‑on familiarity with cloud infrastructure platforms (Azure, AWS) and hybrid cloud data center extensions.
• Experience utilizing enterprise monitoring suites (Datadog, SolarWinds, Nagios) and ITSM ticketing platforms (ServiceNow, Jira).
• Exposure to agile IT service management and banking risk mitigation frameworks.

Application Information

• Company Website: https://www.bankmakramah.com
• Salary/Rate: Market Competitive / Executive Banking Package
• Deadline: Open until filled (Urgent Karachi Data Center Leadership Opening)
• Notice Period: Immediate to 30 Days Preferred
• Contract Duration: Permanent / Full-Time On-Site Engagement (Karachi)

Recruitment Pro Tip

When applying for this Manager – Systems & Data Center position through Bank Makramah, ensure your resume explicitly highlights your banking data center operations portfolio, disaster recovery management experience, and leadership history.