Manager, Digital Customer Engagement Platforms

United Bank UBL Careers; Karachi Division; On-site; PKR 892,800 - 1,339,200; Full time

Job summary

United Bank UBL in Karachi is inviting applications for the Manager Customer Engagement Platforms position. The role involves overseeing the development and performance of digital platforms like CRM systems and chatbots.

The ideal candidate will have at least a Bachelor’s degree and 5–7 years of relevant experience. This is a permanent position, with applications accepted until 30 June 2025.

Qualifications

• Candidates must possess at least a Bachelor's degree.
• 5–7 years of relevant professional experience in digital customer engagement.

Responsibilities

• Oversee platform configurations and upgrades.
• Ensure integration with CX and analytics ecosystems.
• Analyze platform performance and user engagement.

Skills

CRM systems

User engagement analysis

Digital platforms management

Education

Bachelor's degree

Job description

United Bank UBL in Karachi is inviting applications for the Manager Customer Engagement Platforms position. The role involves overseeing the development and performance of digital platforms like CRM systems and chatbots.

The ideal candidate will have at least a Bachelor’s degree and 5–7 years of relevant experience. This is a permanent position, with applications accepted until 30 June 2025.