Management Trainee

genpact; Hyderabad City Taluka; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading technology services company in Hyderabad is looking for a Management Trainee in Human Resource Operation. You will manage background verification processes and contractor onboarding, ensuring compliance with standards. The ideal candidate holds a Bachelor's degree in Human Resources or a related field and possesses strong attention to detail and communication skills. This role involves addressing queries and maintaining records accurately.

Qualifications

• Strong attention to detail required for background checks and documentation.
• Excellent communication skills necessary for responding to queries.

Responsibilities

• Manage end-to-end background verification and onboarding processes.
• Create and validate background check packages through vendors.
• Respond to employee, vendor, and candidate queries in a timely manner.

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Bachelor's degree in a related field

Job description

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry‑first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large‑scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast‑moving, tech‑driven environment, love solving real‑world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Management Trainee - Human Resource Operation

The role is responsible for managing end‑to‑end background verification (BGC) and contractor onboarding processes in line with customer requirements and compliance standards. This position involves creating and initiating background check packages through approved vendors, validating results against predefined matrices, and preparing screening reports with key observations and recommendations. The incumbent will handle employee, vendor, and candidate queries related to screening and onboarding, ensuring timely and accurate resolution.

Additionally, the role requires coordinating with contractors throughout the onboarding journey—from verification and documentation to day‑one readiness. The candidate will ensure compliance with all policy and procedural requirements, maintain accurate records in designated systems, and generate necessary reports for audits and management reviews. Strong attention to detail, communication skills, and the ability to manage multiple processes simultaneously are essential for success in this role.

Responsibilities

Employee Screening

• Create and manage background check (BGC) packages in third‑party vendor systems according to customer client requirements.
• Initiate BGCs through customer‑approved third‑party vendors, validate results against the approved matrix, and report results into the system of record.
• Monitor BGC progress and analyze results for clear and unclear cases.
• Prepare reports highlighting key employee screening observations and recommendations for customer review.
• Respond to and resolve queries from internal employees, vendors, and candidates regarding BGC processes.
• Handle low‑complexity BGC adjudication scenarios using the customer‑approved decision matrix.
• Communicate hiring recommendations to the customer team and convey decisions to candidates per approved methods/templates.
• Escalate high‑complexity or unclear cases to the customer‑retained team.
• Collect and submit BGC documentation to support client audits, ensuring timely delivery.
• Run and provide reports to the customer‑retained team as required.

Contractor Employee Onboarding

• Verify and report completion status of onboarding documentation to customer HR.
• Perform I‑9 verification and other work eligibility checks where applicable.
• Validate contractor background check completion from the designated third‑party vendor.
• Track and confirm completion of contractual employment agreements with customer.
• Coordinate with contractors throughout the onboarding journey until day‑one.
• Respond to contractor queries related to onboarding process, compliance, logistics, and day‑one readiness.
• Consolidate onboarding readiness status (documentation, BGC, IT readiness, training) and report to customer HR.
• Confirm day‑one readiness to customer HR team.

Qualifications

Minimum Qualification

• Bachelor’s degree in Human Resources, Business Administration, or a related field.