Luxury Hotel Concierge Assistant — Entry Level

Azure Dine & Hire; Gujrat; On-site; PKR 4,227,000 - 5,063,000; Full time

Job summary

Azure Dine & Hire in Gujrat, Pakistan is seeking an entry-level Concierge Assistant to deliver exceptional guest services and support guests with requests during their stay.

You will greet arrivals, provide information on amenities, arrange reservations, assist with luggage, and collaborate with hotel departments to ensure seamless service. The role emphasizes strong communication, multitasking and a welcoming attitude to all guests.

Qualifications

• High school diploma or equivalent; hospitality degree a plus.
• Fluent in English; other languages a plus.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Proficient in MS Office and Opera reservation system.
• Must be able to work flexible hours, including weekends and holidays.

Responsibilities

• Greet guests upon arrival and assist with check-in procedures.
• Provide information about hotel amenities, services, and local attractions.
• Arrange reservations for guests at restaurants, shows, and other venues.
• Assist with luggage handling and delivery to guest rooms.
• Respond promptly to guest requests and ensure they are fulfilled in a timely manner.
• Maintain a clean and organized reception area.
• Monitor inventory of supplies and restock as needed.
• Keep track of guest preferences and anticipate their needs during their stay.
• Collaborate with other hotel departments to ensure seamless service for guests.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Flexibility

Education

High school diploma

Hospitality management degree

Tools

Microsoft Office Suite

Opera

Job description

Azure Dine & Hire in Gujrat, Pakistan is seeking an entry-level Concierge Assistant to deliver exceptional guest services and support guests with requests during their stay.

You will greet arrivals, provide information on amenities, arrange reservations, assist with luggage, and collaborate with hotel departments to ensure seamless service. The role emphasizes strong communication, multitasking and a welcoming attitude to all guests.