Lead Content Moderation Ops – Senior Delivery Analyst

Accenture; Hyderabad City Taluka; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

A leading global professional services firm is seeking a Service Delivery Ops Senior Analyst. You will lead a team responsible for user-generated content moderation, ensuring compliance with content policies and delivering high performance. The ideal candidate will have 5 to 8 years of experience, strong emotional resilience, and excellent communication skills. This role provides the opportunity to work in a dynamic environment focused on improving online safety and community well-being.

Benefits

Well-being support program

Career growth opportunities

Qualifications

• 5 to 8 years of experience in a relevant role.
• Strong knowledge of content policies and online safety practices.
• Excellent verbal and written communication skills.

Responsibilities

• Lead a team of Content Moderators.
• Manage performance and motivate team members.
• Conduct regular performance reviews and implement improvement plans.

Skills

User-Generated Content Moderation

Emotional Resilience

Leadership

Communication Skills

Problem-Solving

Technical Proficiency

Education

Any Graduation

Job description

A leading global professional services firm is seeking a Service Delivery Ops Senior Analyst. You will lead a team responsible for user-generated content moderation, ensuring compliance with content policies and delivering high performance. The ideal candidate will have 5 to 8 years of experience, strong emotional resilience, and excellent communication skills. This role provides the opportunity to work in a dynamic environment focused on improving online safety and community well-being.