KYC CDD Internship at HBL People – Karachi, Pakistan

HBL People; Karachi Division; On-site; PKR 670,000 - 1,116,000; Full time

Job summary

HBL People in Karachi is seeking an adaptable professional to support daily operations and help achieve departmental goals. You will identify efficiency opportunities and contribute to digitization efforts, assist in customer onboarding, and respond to queries promptly.

The role involves market research, cross-functional coordination, and preparing reports and presentations while fostering continuous learning and development within the team.

Qualifications

• Bachelor’s degree in a relevant field as required.
• Strong communication and interpersonal abilities are essential.
• Willingness to learn and adapt in a fast-paced environment.
• Analytical mindset with problem-solving skills.
• Ability to collaborate effectively within a team.
• Basic understanding of digital tools and technology.

Responsibilities

• Support business teams in daily operations and help meet goals.
• Identify improvements to increase efficiency and support digitization.
• Assist in customer onboarding for smooth service delivery.
• Respond promptly and professionally to internal and external queries.
• Contribute to market research, analysis, and business growth efforts.
• Coordinate cross-functional projects for seamless execution.
• Help improve customer experience through clear communication.
• Prepare reports, presentations, and documentation as needed.
• Collaborate with colleagues to develop innovative solutions and best practices.
• Participate in training and continuous professional development.

Skills

Communication skills

Interpersonal skills

Analytical mindset

Team collaboration

Adaptability

Education

Bachelor’s degree from a recognized institution

Job description

This role involves supporting business teams in their daily operations to help achieve departmental objectives. The candidate will play a key part in identifying opportunities for process improvements and efficiency enhancements, contributing to ongoing digitization efforts. They will be involved in customer onboarding, ensuring a smooth and effective service experience. Timely and professional responses to both internal and external queries are essential. The position also requires participation in market research and analysis to aid business growth, as well as assisting in cross-functional coordination to ensure projects and initiatives run seamlessly. Enhancing customer experience through clear communication and support is a critical aspect of the role. Additionally, the candidate will help prepare reports, presentations, and documentation, collaborate with team members to find innovative solutions, and engage in continuous learning and development activities.

Key Responsibilities

• Support business teams in executing daily operations and achieving set goals.
• Identify and suggest improvements for processes to increase efficiency and support digitization.
• Participate in the customer onboarding process to ensure smooth service delivery.
• Respond promptly and professionally to internal and external queries.
• Contribute to market outreach, research, and analysis to support business expansion.
• Assist in coordinating cross-functional projects and initiatives for seamless execution.
• Support efforts to improve customer experience through effective communication and service.
• Prepare reports, presentations, and necessary documentation as required.
• Collaborate with colleagues to develop innovative solutions and implement best practices.
• Engage in training sessions and continuous professional development programs.

Required Qualifications

• Bachelor’s degree from a recognized institution.
• Strong communication and interpersonal skills.
• Willingness to learn and adapt in a fast-paced environment.
• Analytical mindset with strong problem-solving abilities.
• Ability to work collaboratively within a team.
• Basic understanding of digital tools and technology is preferred but not mandatory.

This position offers an excellent opportunity for individuals eager to grow professionally within a dynamic business environment. The role encourages continuous learning and provides exposure to cross-functional teamwork and market analysis, fostering both personal and career development.