Knowledge Management Officer
Giga
Get more replies from employers
Send a job-specific resume in minutes.
Job summary
UNICEF United Nations Children's Fund in Pakistan seeks a Knowledge Management Officer in Lahore to strengthen information management for emergency and development nutrition programmes. You will document results, support data-driven decision making, and coordinate knowledge products across UNICEF, government counterparts, and partners.
The role emphasizes timely documentation, analysis and dissemination of programme information, with a focus on BNP and DHR-funded initiatives, including DHIS-2
Qualifications
- Master's degree in a relevant field with minimum 2 years of professional experience OR Bachelor's with minimum 4 years of experience.
- Experience managing health/nutrition information systems is required.
- Fluent English; Urdu desirable.
Responsibilities
- Strengthen knowledge management for nutrition programmes; keep teams informed on evidence and learning.
- Provide KM and reporting support for emergency nutrition activities; consolidate progress and results.
- Compile and organize data from UNICEF, government, and partners for reporting and learning.
- Support DHIS-2 nutrition module integration and ENR digitalization efforts; create guidance materials.
- Support donor reporting, SitReps, and learning notes for the DHR-funded project.
- Coordinate reporting, documentation, and information sharing across UNICEF, partners, and government focal points.
Skills
Education
Job description
Publication for
Partner
Partner Name
UNICEF United Nations Children's Fund
Position Title
Knowledge Management Officer
Job Category
Knowledge Management
Duty Station(s)
Lahore
Seniority Level
Associate
ICS Level
ICS 08
Contract Type
ICA - LICA - Specialist - Regular
Contract Level
LICA 8
Posting Start Date
31-Aug-2026
Posting End Date
14-Sep-2026
Duration
6 months (extendable)
This role offers a unique opportunity to significantly contribute to child nutrition and development in Punjab, Pakistan, by strengthening knowledge and information management for critical emergency and development programmes. The incumbent will play a pivotal role in documenting results, generating evidence, and facilitating learning, directly impacting the effectiveness and reach of life-saving nutrition interventions for women and children.
The Asia Pacific Regional Office, based in Bangkok, Thailand, provides strategic leadership and oversight for UNOPS operations across 17 countries, ensuring high performance, operational excellence, and alignment with organizational goals. Operations currently span Afghanistan, Bangladesh, Cambodia, China, India, Indonesia, Lao PDR, Myanmar, Nepal, Papua New Guinea, Pakistan, the Philippines, Sri Lanka, Thailand, Vietnam, and the Pacific Islands. Across these countries, we work closely with key stakeholders to strengthen partnerships and maximize impact through five main operating units: Afghanistan (AFCO), Myanmar (MMCO), South Asia Multi-Country Office (SAMCO), East Asia and Pacific Multi-Country Office (EAPMCO), and the Asia Regional Health Cluster (ARHC). Through these entities, we provide agile, client-focused service delivery across diverse sectors - including infrastructure, health, procurement, and project management - supporting the implementation of sustainable development solutions across the region.
The South Asia Multi-Country Office (SAMCO) supports UNOPS operations across six countries: Bangladesh, India, the Maldives, Nepal, Pakistan, and Sri Lanka. SAMCO delivers a broad range of services and technical expertise in climate change, water, sanitation and hygiene (WASH), infrastructure, procurement, human resource management, and fund management. Each country office is staffed with local technical experts and maintains strong partnerships with national governments, ensuring context-specific solutions and effective project implementation.
Since 1999, UNOPS has been a committed partner in Pakistan, supporting the country’s progress toward the Sustainable Development Goals (SDGs). UNOPS focuses on delivering essential services, including strengthening health systems, expanding access to WASH facilities in remote areas, and improving infrastructure for schools and communities. We also support emergency response efforts, delivering critical medical supplies and essential services during times of crisis. Through close collaboration with the Government of Pakistan, development partners, donors, and UN agencies, UNOPS works to build resilient, sustainable communities. Leveraging expertise in project management, procurement, human resources, and infrastructure, we provide tailored solutions that enhance efficiency, reduce risk, and maximize development impact.
Malnutrition remains a critical public health concern in Pakistan, particularly in Punjab, necessitating enhanced technical support for emergency and development nutrition programming. This includes timely documentation, analysis, and utilization of quality programme information. The role is crucial for supporting UNICEF Punjab's initiatives, such as the emergency nutrition response, the DHR-funded Scaling Life-Saving Nutrition for Women and Children project, and the expansion of the Benazir Nashonuma Programme (BNP). Strong knowledge management is essential to document results, track progress, consolidate evidence, and generate learning for programme improvement and decision-making. The transition of the DG Health Office to CDC, DHIS-2 integration, and strengthening digital nutrition information systems further underscore the need for dedicated support in information flow, knowledge products, reporting, and coordination across UNICEF, government counterparts, and partners. Due to internal data governance and privacy considerations, this position is based with UNICEF to coordinate closely with designated government focal points.
Under the supervision of the Nutrition Specialist, Lahore and Islamabad, the Knowledge Management Officer will coordinate and support knowledge and information management for nutrition programmes, with a specific focus on emergency nutrition and the DHR-funded Scaling Life-Saving Nutrition for Women and Children project, ensuring timely documentation, analysis, and dissemination of programme information.
1. Strengthen knowledge management for nutrition programmes
- Keep the nutrition team and partners informed on emerging evidence, guidelines, programme learning and relevant knowledge resources.
- Support preparation of programme reports, briefs, presentations, meeting notes, case studies, human-interest stories and other knowledge products as required.
- Document lessons learned, implementation updates and good practices from emergency nutrition, BNP and other nutrition interventions in Punjab.
- Support effective information sharing with UNICEF sections, government counterparts, Nutrition Working Group partners and relevant coordination platforms.
2. Support emergency nutrition knowledge and information management
- Provide knowledge management and reporting support for emergency nutrition response activities, including consolidation of progress updates, situation inputs and key results.
- Maintain organized records of emergency nutrition activities, partner updates, field monitoring findings, meetings and follow-up actions.
- Coordinate with programme, PMER and field teams to ensure timely availability of quality information for emergency response planning, monitoring and reporting.
3. Support data quality, analysis and use for programme learning
- Compile, review and organize programme data and information received from UNICEF teams, government counterparts and partners to support reporting and evidence generation.
- Support development of dashboards, summaries, maps, progress trackers and other user-friendly knowledge products to inform programme decisions.
- Contribute to improving data quality by identifying gaps, inconsistencies and follow-up actions in coordination with relevant focal persons.
4. Support DHIS-2, ENR and related digital information systems
- Provide coordination and knowledge management support for DHIS-2 nutrition module integration and expansion, including documentation of progress, issues and decisions.
- Support information flow and coordination related to ENR integration and other nutrition digitalization efforts, in close collaboration with UNICEF and government focal persons.
- Contribute to capacity-building materials, orientation notes and simple guidance documents for improved use of nutrition information systems.
5. Provide knowledge and information management support for the DHR-funded Scaling Life-Saving Nutrition for Women and Children project
- Support grant-wise tracking, documentation and reporting of DHR-funded activities under Output 2, in coordination with nutrition specialist and relevant programme colleagues.
- Compile and maintain project records, deliverables, monitoring updates, knowledge products and evidence required for donor reporting and internal reviews.
- Support preparation of donor updates, SitReps, progress summaries, success stories and learning notes related to the DHR-funded project.
- Ensure information management support is aligned with agreed project outputs, indicators, reporting timelines and quality standards.
6. Coordinate reporting, documentation and partner information sharing for DHR-funded and related nutrition interventions
- Maintain regular coordination with UNICEF programme teams, PMER, government focal persons and partners to gather and verify information required for timely reporting.
- Support preparation and follow-up of coordination meetings, including agendas, minutes, action trackers and key documentation related to DHR-funded activities and other nutrition priorities.
- Develop and maintain organized electronic folders, trackers and documentation systems to ensure easy retrieval of programme information, evidence and knowledge products.
- Contribute to cross-learning between emergency nutrition, BNP, DHIS-2/ENR integration and other Nutrition Section priorities in Punjab.
ArcGIS, Data Analysis, Health Information Management, Knowledge Management, Microsoft Excel, Microsoft Power BI, Microsoft SQL Server, Report Writing
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.
Required
- A Master's degree in Computer Science, Statistics, Information Technology, or a related field with a minimum of 2 years of relevant experience; OR
- A Bachelor's degree in Computer Science, Statistics, Information Technology, or a related field with a minimum of 4 years of relevant experience.
Desired
- PRINCE2 certification.
- ITIL certification.
Required
- Minimum of 2 years (with Master's) or 4 years (with Bachelor's) of professional experience managing health and/or nutrition information systems.
Desired
- Experience within the United Nations system or a comparable international organization.
- Knowledge and experience in local context and the District Health Information System (DHIS).
- Knowledge in systems and processes for planning and monitoring in humanitarian or development contexts
- English Fluent Required
- Urdu Fluent Desirable
- UNOPS does not accept unsolicited resumes.
- UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
- Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
- Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments.
- UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
- UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
- We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
- UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
- For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
- For more details about the contract types, please click here.
- All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
- It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
