Item Setup Specialist (Evening Shift)

Nielseniq; Pakistan; On-site; PKR 446,000 - 670,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NIQ is seeking an Item Setup Specialist to join our Product Content Operations team. You will create, enrich, and maintain high-quality product content for leading retailers and eCommerce portals, including Amazon, Walmart, Staples, Wayfair, and more.

This evening shift from 3:00 PM to 12:00 AM Pakistan time supports global teams. You will research, validate data, upload images, write descriptions, and ensure content meets retailer standards while collaborating with Content, Quality, Operations,

Qualifications

• University degree or equivalent.
• Up to 1 year of experience in Product Content Management, Item Setup, eCommerce Operations, Catalog Management, or related fields.
• Strong understanding of retailer and marketplace content requirements.
• Excellent internet research and analytical skills.
• Proficiency in Microsoft Excel or other Office tools.
• Good written and verbal English communication skills.
• High attention to detail and commitment to data quality.

Responsibilities

• Acquire, extract, validate, and manage product content according to SOPs and customer requirements.
• Research, collect, and enrich product information from manufacturer sources.
• Source and upload high‑resolution product images and assets while meeting retailer standards.
• Create and maintain product descriptions, specifications, attributes, bullets, and marketing content across platforms.
• Ensure content meets quality, compliance, and formatting requirements of major retailers.

Skills

Excel

Attention to detail

English communication

Education

University degree or equivalent

Job description

Overview

We are seeking a highly detail-oriented and proactive Item Setup Specialist to join our Product Content Operations team. In this role, you will be responsible for creating, enriching, managing, and maintaining high-quality product content across leading retail, distribution, and eCommerce platforms, including Amazon, Walmart, Staples, Wayfair, D&H, and other customer-specific portals.

This is an evening shift position, with working hours from 3:00 PM to 12:00 AM (Pakistan Standard Time). Candidates should be comfortable working during these hours to support global business operations and stakeholder requirements.

Key Responsibilities

• Acquire, extract, validate, and manage product content in accordance with established SOPs, business rules, and customer requirements.
• Research, collect, and enrich product information using manufacturer websites, catalogs, data sheets, and other approved sources.
• Source, validate, and upload high-resolution product images and digital assets while ensuring compliance with retailer and customer standards.
• Create and maintain accurate product descriptions, specifications, attributes, feature bullets & benefits and marketing content across multiple platforms.
• Ensure product content meets the quality, compliance, and formatting requirements of major retailers and marketplaces, including Amazon, Walmart, Staples, Wayfair, D&H, and other customer portals.
• Perform advanced internet research to identify missing product information and resolve content gaps.
• Communicate directly with customers, manufacturers, vendors, and business partners via email and phone to obtain required product information.
• Respond to product-content-related inquiries and collaborate with stakeholders to ensure timely issue resolution.
• Coordinate with cross-functional teams, including Content, Quality, Operations, and Translation teams, to meet project deadlines and service-level expectations.
• Manage medium to high-complexity item setup and content enrichment activities with minimal supervision.
• Monitor assigned workloads and ensure productivity, accuracy, and turnaround-time targets are consistently achieved.
• Identify process improvement opportunities and contribute to operational excellence initiatives.
• Serve as a subject matter expert and provide guidance to junior colleagues when complex issues arise.
• Independently resolve content-related challenges while exercising sound judgment on escalation requirements.

Qualifications

• University degree or equivalent
• Up to 1 years of experience in Product Content Management, Item Setup, eCommerce Operations, Catalog Management, or related fields.
• Strong understanding of retailer and marketplace content requirements.
• Excellent internet research and analytical skills.
• Proficiency in Microsoft Office applications, particularly Excel.
• Good written and verbal English communication skills.
• High attention to detail and commitment to data quality

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com