IT Service Desk Specialist - 24/7 Rotational Shifts

Horizon Technologies; Karachi Division; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A tech company located in Karachi is seeking an experienced IT Service Desk Officer to manage and maintain the organization's IT infrastructure. The role involves providing technical support, managing user devices, and ensuring robust network connectivity. The ideal candidate should have 1 to 2 years of IT support experience and knowledge of network security and hardware. The position requires flexibly working in rotational shifts, supporting a 24/7 operation.

Qualifications

• Minimum of 1 to 2 years of experience in IT Support.
• Knowledge of IT infrastructure, network protocols, and hardware.
• Experience with troubleshooting hardware and software issues.

Responsibilities

• Manage and maintain end-user devices and IT infrastructure.
• Provide technical support and resolve user issues.
• Stay current with IT infrastructure developments and recommend upgrades.
• Administer Active Directory Users and Group Policy Objects.
• Log support requests and maintain documentation.

Skills

IT Support experience

Knowledge of network security concepts

Experience with network hardware

Knowledge of Linux

Flexibility for rotational shifts

Job description

A tech company located in Karachi is seeking an experienced IT Service Desk Officer to manage and maintain the organization's IT infrastructure. The role involves providing technical support, managing user devices, and ensuring robust network connectivity. The ideal candidate should have 1 to 2 years of IT support experience and knowledge of network security and hardware. The position requires flexibly working in rotational shifts, supporting a 24/7 operation.