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A leading global professional services firm in Hyderabad is looking for an Associate in Inside Sales. The role involves customer acquisition strategy, lead generation through calls and emails, and supporting customer retention programs. Candidates should have a Bachelor's degree and 3-5 years of relevant experience, along with strong teamwork and communication skills. The position may require working in rotational shifts.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
Intelligent Sales and Customer Operations provides an end‑to‑end, integrated, seamless solution across marketing, sales and service. The solutions enable clients to drive sustainable growth by enhancing their capabilities to deliver consistent, hyper‑relevant experiences across the customer lifecycle. In the Inside Sales team you will provide support for lead/opportunity generation: conduct calls, send emails, connect via social media to generate leads, schedule "first meetings" for sales/pre‑sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. The Customer Retention Program Implementation team is focused on driving loyalty, delivering customer and brand experiences, and addressing unmet customer needs that can impact customer perceived value. This team defines the value associated with such a program.