Information Technology Technical Support

iGate Technologies Pakistan; Sialkot; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading technology firm is looking for an IT Support Executive in Sialkot. Responsibilities include providing technical assistance, troubleshooting issues, and ensuring smooth IT operations. The ideal candidate should have a relevant degree and 2-3 years of experience, with strong knowledge of Windows OS and basic networking. Competitive salary and growth opportunities are offered.

Benefits

Competitive salary package

Growth opportunities

Supportive work environment

Qualifications

• 2-3 years of hands-on experience in IT support or system administration.
• Strong knowledge of MS Office and hardware troubleshooting.
• Must be a resident of Sialkot or nearby areas.

Responsibilities

• Provide technical support for hardware, software, and network-related issues.
• Install, configure, and maintain computer systems and peripherals.
• Monitor network infrastructure and maintain data security.

Skills

Technical support

Problem-solving

Communication skills

Knowledge of Windows OS

Basic networking

Education

Bachelor’s degree in Computer Science, IT, or related field

Job description

Information Technology Technical Support

About the Role:

We are looking for a proactive and skilled IT Support Executive to join our team in Sialkot. The ideal candidate will be responsible for providing technical assistance, troubleshooting hardware and software issues, and ensuring smooth IT operations across the organization.

Key Responsibilities:

• Provide technical support for hardware, software, and network-related issues.
• Install, configure, and maintain computer systems, printers, and other peripherals.
• Monitor and maintain network infrastructure and internet connectivity.
• Ensure data security and regular system backups.
• Assist with software updates, antivirus management, and user account setups.
• Coordinate with vendors and service providers when required.
• Maintain IT documentation, inventory, and logs.

Requirements:

• Bachelor’s degree in Computer Science, IT, or a related field.
• 2–3 years of hands‑on experience in IT support or system administration.
• Strong knowledge of Windows OS, MS Office, and basic networking.
• Good problem‑solving and communication skills.
• Must be a resident of Sialkot or nearby areas.

What We Offer:

• Competitive salary package
• Growth opportunities within the organization
• Supportive and collaborative work environment

Seniority level: Entry level

Employment type: Full-time

Job function: Information Technology

Industries: Outsourcing and Offshoring Consulting