Impactful Portuguese Content Moderation Analyst

Accenture; Hyderabad City Taluka; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A global professional services company is looking for a Customer Service Analyst in Hyderabad. In this role, you will review and moderate online content, ensuring safety and quality. Candidates should have strong communication skills in Portuguese and experience in customer service. This position offers opportunities for training and development, though it may involve exposure to sensitive content.

Qualifications

• 3 to 5 years of experience in customer service or content moderation.
• Advanced proficiency in Portuguese.

Responsibilities

• Review and classify online content per client guidelines.
• Investigate and resolve reported issues.
• Participate in continuous training and process improvement.

Skills

Language Translation

Customer Service

Communication skills (Portuguese)

Attention to detail

Emotional resilience

Education

Any Graduation

Job description

A global professional services company is looking for a Customer Service Analyst in Hyderabad. In this role, you will review and moderate online content, ensuring safety and quality. Candidates should have strong communication skills in Portuguese and experience in customer service. This position offers opportunities for training and development, though it may involve exposure to sensitive content.