Hotel Administrator & Marketing Manager

MGC Marketing; Islamabad Capital Territory; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A hospitality management company in Islamabad seeks a Hotel Manager. Responsibilities include overseeing daily operations, managing staff, and ensuring excellent customer service. The ideal candidate has 1-2 years of hotel management experience and strong skills in operational management and marketing. Join us to help elevate our brand and enhance guest experiences.

Qualifications

• 1 or 2 years experience in Hotel Management.

Responsibilities

• Administer operational activities at the hotel.
• Maintain sales and financial records.
• Hire, train, and manage hotel staff.
• Attend to customer queries.
• Ensure timely services to customers.

Skills

Operational management

Customer relationship management

Marketing campaign management

Job description

Responsibilities

• Responsible for the effective administration of operational activities at the hotel and ensuring high level quality being served to the customers.


• Responsible for maintaining sales and financial records.


• He/She would have to hire, train, guide and manage the hotel staff.


• Manage customer relationship by attending and answering the queries of customers.


• Ensure that the customers are getting every service timely and efficiently they paid for


• Keep in check the hotel supplies and maintain ample inventory level.


• Ensure that the daily operations at hotel are meeting the set standards


• Promote the brand message to the customers through traditional and specifically through social media platforms in unique ways


• Drive and coordinate all marketing activities to achieve the desired sales target


• Achieve increasing revenues through well-structured marketing campaigns and controlling expenses


• Developing strong relationship with the other organizations and stake holders


• Develop public relations and strong relations with community by participating in local events


• Establish sales goals and objectives to achieve the goals and coordinate to other departments


• Initiate marketing campaigns and boost them to reach to maximum audience

Job Specification

• 1 or 2 year experience in Hotel Management

Marketing and Advertising - Islamabad, Pakistan