Healthcare Specialist

Behope.ca; Islamabad; Remote; PKR 600,000 - 900,000; Full time

Job summary

BeHope is hiring a healthcare specialist to engage customers and institutions across the USA and Canada from Pakistan. You will respond to inquiries, prepare quotes and contracts, and help buyers navigate health product options with clear, professional communication.

You’ll build trust, identify customer needs over the phone and through digital channels, and work with our growth team to expand market reach while maintaining high service standards and compliance with healthcare industry norms.

Qualifications

• Bachelor's degree or higher in health, business, or related field.
• Speak very good English and communicate clearly with customers.
• Know how to talk to patients and identify needs over the phone in NA markets (USA and Canada).
• Build good relationships with clients and learn what they need using digital channels.
• Be able to help customers with health care needs.
• Know how to plan ways to find new customers and grow sales.
• Have experience working with customers in other countries.
• CGPA of 3.5 or higher; no prior industry experience required.

Responsibilities

• Answer customer calls and help customers buy our products and services.
• Call new customers to tell them about our products and services.
• Answer questions and help customers who are unsure about products.
• Prepare and send quotes, offers, and contracts to the Ontario Ministry of Children, Community and Social Services.
• Track sales and prepare sales reports.
• Follow up with patients to help them move forward with a purchase.
• Learn about the market, other businesses, and new ways to grow sales.
• Work with the marketing team to reach new customers and share special offers.
• Always be polite, helpful, and professional when speaking with customers.

Skills

English communication

Customer outreach

Relationship building

Sales prospecting

Education

Health or related degree

Job description

Work Hours: Full-time, 5:00 PM – 2:00 AM

About BeHope

At BeHope, we’re on a mission to make high-quality healthcare supplies more accessible and affordable, serving customers across Canada and the USA. We are looking for passionate people to join our team and help us make a real impact in the healthcare industry.

As a healthcare specialist , you will work with customers and institutions critical to BeHope’s growth, with opportunities to expand your scope as our fast-paced business evolves. We need our team members to be versatile, display leadership qualities, and enthusiastically tackle new challenges. As a key member of our lean growth team, you will interact with customers & the Canadian government’s health care sector.

What We're Looking For:

A university degree in health (DPT, Pharmacy, Nursing, Occupational Therapy, Science), business or a related field.

Know how to talk to patients, build trust, and identify their needs on phone in north american markets (USA and Canada).

Build good relationships with clients and learn what they need using digital channels.

Be able to help customers with health care needs.

Speak very good English and be able to talk clearly with customers.

Know how to plan ways to find new customers and grow sales.

Have experience working with customers in other countries.

What You'll Do:

Answer customer calls and make calls to help customers buy our products and services.

Call new customers to tell them about our products and services.

Answer questions and help customers who are unsure about products.

Prepare and send quotes, offers, and contracts to the Ontario Ministry of Children, Community and Social Services.

Track sales and prepare sales reports.

Follow up with patients to help them move forward with a purchase.

Learn about the market, other businesses, and new ways to grow sales.

Work with the marketing team to reach new customers and share special offers.

Always be polite, helpful, and professional when speaking with customers.

We are looking for candidates with a CGPA of 3.5 or higher. No prior industry experience is required. If you have demonstrated academic excellence during your graduate studies, we encourage you to apply."