Front Desk Officer

Syed Corporation; Faisalabad; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading accounting services provider in Faisalabad is seeking a Night Front Desk Officer to manage guest reception and handle customer inquiries. The ideal candidate should have proven experience in similar roles, strong communication skills, and proficiency in MS Office. This role is essential for ensuring a positive experience for guests during night shifts, emphasizing customer service and effective operations.

Qualifications

• Proven experience as a Night Front Desk Officer or similar role.
• Strong interpersonal skills are essential.
• Ability to collaborate effectively with a team.

Responsibilities

• Greet and welcome guests/customers in a professional manner.
• Check-in guests/customers and provide them with necessary information.
• Handle all incoming calls and redirect them appropriately.

Skills

Excellent communication skills

Strong customer service orientation

Ability to handle multiple tasks

Attention to detail

Tools

MS Office Suite

Job description

Overview

Job Description: Night Front Desk Officer at SYED PROFESSIONAL SERVICES

About Company:

SYED CORPORATION is an American company operating as Inc. (Incorporated) in accounting services in Brooklyn, United States. The company was established with one goal in mind, which is to provide businesses of all sizes with high-quality bookkeeping, accounting, and financial reporting services. Since its inception, SYED CORPORATION has remained committed to delivering excellent and personalized services to clients, and this has earned it a reputation as one of the leading accounting firms in the industry.

Responsibilities

• Greet and welcome guests/customers in a professional and friendly manner.
• Check-in guests/customers and provide them with necessary information.
• Handle all incoming calls and redirect them to respective individuals/departments.
• Assist with administrative tasks including data entry, scheduling, and filing.
• Handle customer inquiries and resolve complaints in a timely manner.
• Collaborate with other team members to ensure smooth operations during night shifts.

Job Specification

• Proven experience as a Night Front Desk Officer or similar role.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to handle multiple tasks and prioritize efficiently.
• Proficient in using MS Office Suite and other relevant software.
• Attention to detail and accuracy.