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Buch International Hospital in Multan is seeking a Floor Manager to oversee daily operational and administrative functions of a designated ward, ensuring smooth patient flow and timely admissions, transfers, and discharges.
You will coordinate with doctors, nurses and support staff, supervise non-clinical team members, and drive infection control and quality standards while preparing operational reports for hospital administration.
Buch International Hospital established as a 250-bedded state-of-the-art facility, is a multidisciplinary institute providing comprehensive medical and surgical care under one roof. With a singular focus on providing high-quality and most compassionate care to each and every patient, we have fostered a culture of innovation and sustainability. BIH is committed to providing timely and evidence-based care without compromising on quality and achieving standards of excellence in all aspects of patient care. To remain at the forefront of medicine, our patient care is an amalgamation of innovative techniques and state-of-the-art medical care. Patient-centeredness, safety, efficiency, quality, and equity - are at the heart of all our operations. We are changing the culture of healthcare practices in Southern Punjab based on our patient-centric approach and work ethos; Patient First! We as a team, from CEO to housekeeper, focus on creating positive patient journey experiences where the patient feels safe & experiences excellent services. At BIH everyone is a "Care Provider". With great care and compassion, we have designed & mapped our patient journey experiences to identify and build upon all patient touchpoints during each stage of interaction to augment both; patient engagement and satisfaction.
The Floor Manager in clinical departments oversees the daily operational and administrative functioning of a designated ward or clinical unit, ensuring efficient patient flow, timely admissions, transfers, and discharges while coordinating with doctors, nurses, and support staff. This role involves supervising non-clinical staff, preparing duty rosters, managing shift staffing levels, and ensuring compliance with infection control, safety, and hospital quality standards. The Floor Manager serves as the primary point of contact for patient and family concerns, conducting daily rounds to address grievances and enhance patient experience, while also managing non-medical supplies, equipment maintenance, and coordination with housekeeping and biomedical departments. Additionally, they prepare operational reports on patient census, incidents, and staff performance, and collaborate with hospital administration to drive continuous improvement in service delivery and resource utilization.
MBA in Healthcare Management preferred, MBBS highly preferred.
Experience: Minimum 5 years of relevant practical experience in a tertiary care hospital.