Field Support Officer

Jaffer Agro Services Pvt Ltd; Lahore; Presencial; PKR 500.000 - 800.000; Jornada completa

Descripción de la vacante

Jaffer Agro Services in Lahore/Faisalabad is seeking a Field Support Officer to help install, commission, and maintain drip irrigation systems. You will ensure field activities follow approved designs, SOPs, and project plans, while coordinating field resources and documenting progress.

The role involves training farmers on operation and maintenance, traveling to project sites, and providing after-sales support to ensure reliable system performance and customer satisfaction.

Formación

• Basic knowledge of mechanical and civil works, pipe fitting, and plumbing.
• Experience with HEIS projects is preferred.
• Strong coordination and communication skills are required.

Responsabilidades

• Assist in planning and executing drip irrigation installation projects.
• Review installation plans to understand project requirements.
• Coordinate field manpower, tools and materials for timely completion.
• Ensure materials at sites match approved HEIS proposals.
• Support installation of head units and pipe networks per layouts and SOPs.
• Report site issues and obtain approvals for changes.
• Assist in project commissioning and train farmers on system operation and maintenance.
• Attend after-sales complaints and coordinate with local technicians for resolution.
• Maintain records of material movement, expenses, visits, and replacements.
• Identify opportunities to improve installation quality, system performance, and customer satisfaction.

Conocimientos

Mechanical works

Civil works

Pipe fitting

Plumbing

Coordination

Communication

Educación

Matric / F.Sc. / Diploma in Mechanical or Civil Technology

Descripción del empleo

The Field Support Officer will support the installation, commissioning, and maintenance of drip irrigation systems, ensuring that field activities are carried out according to approved designs, project plans, and standard operating procedures (SOPs). The role also involves coordinating field resources, maintaining project records, and providing after-sales support to customers.

Key Responsibilities

• Assist in planning and executing drip irrigation installation projects in coordination with Area Managers and Zonal Managers.
• Review approved designs and installation plans to understand project requirements.
• Coordinate field manpower, tools, and materials required for timely project completion.
• Ensure that materials received at project sites are in good condition and match the approved HEIS proposal.
• Support installation of head units and pipe networks according to approved layouts and SOPs.
• Coordinate with Design Engineers and Logistics for technical guidance and additional material requirements.
• Report site-related issues and obtain the necessary approvals before implementing any design or procedural changes.
• Assist in project commissioning and train farmers or farm operators on system operation and maintenance.
• Attend to after-sales complaints, conduct site visits, and coordinate with local technicians for timely resolution.
• Maintain records of material movement, project expenses, site visits, maintenance, and replacement activities.
• Support contractor coordination and verification of work and bills for review by the relevant manager.
• Identify opportunities to improve installation quality, system performance, and customer satisfaction.
• Basic knowledge of mechanical and civil works, pipe fitting, and plumbing.
• Good coordination, communication, and organizational skills.
• Ability to follow technical instructions, approved designs, and SOPs.
• Basic documentation and record-management skills.
• Problem-solving ability and a customer-focused approach.
• Ability to work in the field, coordinate with teams, and meet project deadlines.
• Willingness to travel to project sites as required.

Qualification: Matric / F.Sc. / Diploma in Mechanical or Civil Technology
Experience: 1–2 years of HEIS Projects
Location: Lahore or Faisalabad