Field Services Engineer

Mahir Scientific; Karachi Division; On-site; PKR 1,200,000 - 2,400,000; Full time

Job summary

Mahir Scientific, a leading provider of laboratory solutions, is seeking a Field Services Engineer to join the team in Karachi. The role involves installing, commissioning and maintaining high-precision instruments and providing on-site and remote technical support to client laboratories.

The candidate will document service activities, prepare technical reports and travel within the Karachi Division as required.

Qualifications

• DAE diploma in Electronics Engineering is required.
• Bachelor's degree in Engineering is an added advantage.
• Experience in lab equipment servicing is preferred.

Responsibilities

• Install, commission, calibrate and maintain laboratory instruments.
• Troubleshoot and provide on-site and remote technical support.
• Perform preventive maintenance to reduce downtime and extend equipment life.
• Document service activities and prepare technical reports.
• Coordinate with parts and logistics and communicate findings to clients.

Skills

Field service

Installation

Troubleshooting

Customer service

Documentation

Communication

Willingness to travel

Education

DAE in Electronics Engineering

Engineering degree (Electrical/Electronics/Mechatronics/Biomedical)

Tools

Electrical safety

Job description

Company Description

Mahir Scientific is a leading laboratory solutions provider focused on high-precision testing equipment, comprehensive technical services and smart IoT automation for pharmaceutical and analytical laboratories.

The company supplies, installs and commissions advanced instruments such as dissolution testers, stability chambers, titrators and autoclaves to keep critical lab infrastructure compliant and reliable.

Through Mahir REVAMP & Maintenance, Mahir Scientific delivers expert repair, calibration and preventative maintenance to maximize equipment uptime and extend instrument lifespan. Its proprietary IoT solutions, including Smart Pharmalogger and Smart Bridge data interfaces, support real-time monitoring, data integration and digital compliance.

Mahir Scientific combines technical precision with rapid field support to empower laboratories across Pakistan.

Role Description

The Field Services Engineer is a full-time, hybrid role based in the Karachi Division, with a mix of on-site work at client laboratories and some work-from-home flexibility for documentation and remote support. This role is responsible for installing, commissioning, calibrating and maintaining laboratory instruments, ensuring they operate accurately and in compliance with relevant standards. Day-to-day tasks include performing troubleshooting and repairs, conducting preventive maintenance visits and providing technical support both on-site and remotely.

The Field Services Engineer will also document service activities, prepare technical reports, coordinate with internal teams for parts and logistics and communicate clearly with clients about service findings and recommendations. The position requires frequent travel within the region to deliver responsive field support and uphold Mahir Scientific’s service quality.

Qualifications

Atleast DAE diploma holder in Electronics Engineering, graduation in same descipline is an added advantage.

Knowledge & Skills

• Strong field service capabilities, including on-site installation, commissioning and calibration of laboratory equipment.
• Proficiency in troubleshooting and technical support to diagnose and resolve mechanical, electrical and software-related issues.
• Experience performing preventive maintenance and reliability-focused servicing to reduce downtime and extend equipment lifespan.
• Excellent customer service and communication skills to manage client expectations and provide clear, professional updates.
• Bachelor’s degree or diploma in Engineering (Electrical, Electronics, Mechatronics, Biomedical) or a closely related technical discipline.
• Comfort working in pharmaceutical or analytical lab environments and familiarity with compliance and quality standards (e.g., GMP, GLP) is an advantage.
• Ability to work independently in the field, manage schedules and documentation, and collaborate effectively with internal support teams.
• Valid driver’s license and willingness to travel within Karachi Division and occasionally to other regions as needed.