Department Manager - Metro Distribution Centre

METRO Pakistan (Pvt) Limited; Peshawar City Tehsil; On-site; PKR 279,000 - 391,000; Full time

Job summary

METRO Pakistan (Pvt) Limited is seeking a delivery-focused operations professional to organize deliveries to customers in the right quantity and according to the required specifications, while ensuring smooth customer service.

You will verify receipts against delivery notices, monitor stock availability, and coordinate with Operations, Store Management, Head Office, Buyers, Field Sales, and the Delivery Team to ensure timely, efficient deliveries.

Qualifications

• Graduation is required.
• Experience in logistics or delivery operations is a plus.

Responsibilities

• Manage and organize deliveries to customers/clients in the right quantity and according to the required specifications.
• Count, sort, or weigh incoming goods to verify receipts against delivery notices.
• Be thoroughly informed about orders and stock availability, and ensure hands-on, timely, and efficient deliveries along with smooth customer service.
• Ensure smooth coordination and maintain good relationships with Operations, Store Management, Head Office, Buyers, Field Sales, and the Delivery Team, as required.
• Verify daily fuel costs and transactions and ensure proper documentation related to them.
• Maintain the Cash Ledger.
• Keep track of inventory and conduct regular physical counts and cross-checks to ensure inventory accuracy.
• Acquire customer feedback on a periodic basis.
• Coordinate with Head Office regarding fuel expenses, KPIs, fixed costs, third-party vehicle expenses, etc.

Skills

Delivery coordination

Inventory management

Customer service

Cross-functional communication

Education

Graduation

Job description

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.

METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees.

Job Description

• Manage and organize deliveries to customers/clients in the right quantity and according to the required specifications.
• Count, sort, or weigh incoming goods to verify receipts against delivery notices.
• Be thoroughly informed about orders and stock availability, and ensure hands-on, timely, and efficient deliveries along with smooth customer service.
• Ensure smooth coordination and maintain good relationships with Operations, Store Management, Head Office, Buyers, Field Sales, and the Delivery Team, as required.
• Verify daily fuel costs and transactions and ensure proper documentation related to them.
• Maintain the Cash Ledger.
• Keep track of inventory and conduct regular physical counts and cross-checks to ensure inventory accuracy.
• Acquire customer feedback on a periodic basis.
• Coordinate with Head Office regarding fuel expenses, KPIs, fixed costs, third-party vehicle expenses, etc.

Qualifications

• Graduation