Delivery Lead – Trust & Safety Content Moderation

Accenture; Hyderabad City Taluka; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A global professional services company is looking for a Delivery Lead Senior Manager responsible for leading content moderation teams in ensuring online safety. The ideal candidate will have extensive experience in content management, strong analytical skills, and proven resilience. The role includes overseeing content review processes, managing a team, and implementing quality control measures. The position is based in Hyderabad and may require rotational shifts.

Benefits

Well-being support program

Training and development opportunities

Qualifications

• 16 to 25 years of experience required in relevant field.
• Ability to manage large teams and/or work efforts.
• Strong familiarity with content moderation and related challenges.

Responsibilities

• Lead a team of Content Moderators and ensure client satisfaction.
• Oversee content review processes to maintain quality.
• Conduct data analysis for improving business metrics.

Skills

Strong coping skills

Analytical thinking

Decision-making

Emotional resilience

Problem-solving

Education

Any Graduation

Job description

A global professional services company is looking for a Delivery Lead Senior Manager responsible for leading content moderation teams in ensuring online safety. The ideal candidate will have extensive experience in content management, strong analytical skills, and proven resilience. The role includes overseeing content review processes, managing a team, and implementing quality control measures. The position is based in Hyderabad and may require rotational shifts.