Cybersecurity Support Engineer

Trillium Information Security Systems; Rawalpindi Cantonment; On-site; PKR 1,116,000 - 2,009,000; Full time

Job summary

Trillium Information Security Systems seeks a Cybersecurity Support Engineer to join our security team in Pakistan. You will deploy and manage Endpoint Security, monitor XDR/EDR, and assist with DLP policy configurations to protect critical systems.

You will work with Nessus and Nexpose for vulnerability scanning and support DAST/SAST testing for web applications. Collaboration with internal teams is essential for effective security operations.

Qualifications

• Bachelor’s degree in Cybersecurity, Computer Science, Information Technology or related field.
• Minimum 6 months of relevant cybersecurity experience.
• Hands-on experience with Endpoint Security and Management solutions.
• Experience in XDR/EDR administration, configuration and management.
• Basic understanding of DLP concepts, policies and management.
• Practical knowledge of Forcepoint DLP, including configuration troubleshooting and policy management.
• Understanding of Vulnerability Management processes.
• Knowledge of Nessus and Rapid7 Nexpose for vulnerability scanning.
• Basic to intermediate understanding of Application Security, including DAST and SAST concepts and tools.
• Strong troubleshooting, analytical and documentation skills.
• Ability to work independently and in a team.

Responsibilities

• Deploy, configure, administer, and manage Endpoint Security and Management solutions.
• Perform administration, configuration, monitoring, and troubleshooting of XDR/EDR solutions.
• Support the implementation and management of DLP policies and configurations.
• Troubleshoot Forcepoint DLP configuration and policy issues.
• Monitor and manage DLP policies for compliance.
• Assist with vulnerability management activities including scanning and reporting.
• Conduct vulnerability scanning and analysis with Nessus and Nexpose.
• Support application security testing using DAST and SAST tools.
• Analyze security alerts and remediation recommendations.
• Maintain security configurations, policies, and incident documentation.
• Collaborate with teams and customers to deploy and operate cybersecurity solutions.

Skills

Endpoint Security

XDR/EDR Admin

DLP Management

Vulnerability Management

Application Security

Education

Bachelor's degree in Cybersecurity, CS, IT

Tools

Nessus

Rapid7 Nexpose

Forcepoint DLP

DAST/SAST

Job description

Job Description:

About the Role

We are looking for a Cybersecurity Support Engineer to join our cybersecurity team. The ideal candidate will have hands‑on experience in endpoint security, XDR/EDR administration, DLP, vulnerability management, and application security tools. The role will involve supporting, configuring, troubleshooting, and managing various cybersecurity solutions while ensuring effective security operations.

Key Responsibilities

• Deploy, configure, administer, and manage Endpoint Security and Management solutions.
  
• Perform administration, configuration, monitoring, and troubleshooting of XDR/EDR solutions.
  
• Support the implementation and management of Data Loss Prevention (DLP) policies and configurations.
  
• Troubleshoot and resolve Forcepoint DLP configuration and policy‑related issues.
  
• Monitor and manage DLP policies to ensure compliance with organizational security requirements.
  
• Assist with vulnerability management activities, including vulnerability scanning, assessment, prioritization, and reporting.
  
• Perform vulnerability scanning and analysis using tools such as Nessus and Rapid7 Nexpose.
  
• Support application security testing using DAST and SAST tools to identify web application vulnerabilities.
  
• Analyze security alerts, vulnerabilities, and configuration issues and provide appropriate remediation recommendations.
  
• Assist in troubleshooting cybersecurity tools and resolving technical issues in a timely manner.
  
• Maintain technical documentation related to security configurations, policies, incidents, and troubleshooting activities.
  
• Collaborate with internal teams and customers to support the deployment and effective operation of cybersecurity solutions.
  

Requirements

• Bachelors degree in Cybersecurity, Computer Science, Information Technology, or a related field.
  
• Minimum 6 months of relevant experience in the cybersecurity field.
  
• Hands‑on experience with Endpoint Security and Management solutions.
  
• Experience in XDR/EDR administration, configuration, and management.
  
• Basic understanding of DLP concepts, policies, and management.
  
• Practical knowledge of Forcepoint DLP, including configuration troubleshooting and policy management.
  
• Basic understanding of Vulnerability Management processes.
  
• Intermediate‑level knowledge of vulnerability scanning tools such as Nessus and Rapid7 Nexpose.
  
• Basic to intermediate understanding of Application Security, including DAST and SAST concepts and tools.
  
• Good troubleshooting, analytical, and problem‑solving skills.
  
• Strong communication and documentation skills.
  
• Ability to work effectively both independently and as part of a team.
  

Preferred Qualifications

• Relevant cybersecurity certifications such as Security+, CEH, CySA+, or equivalent.
  
• Experience working with multiple cybersecurity products and security technologies.
  
• Understanding of common endpoint, network, web application, and security vulnerabilities.
  
• Experience in a cybersecurity support, SOC, security engineering, or technical support environment.
  

Key Competencies

• Cybersecurity Operations
  
• Endpoint Security
  
• XDR/EDR Administration
  
• DLP Management
  
• Vulnerability Management
  
• Security Scanning
  
• Application Security
  
• Technical Troubleshooting
  
• Problem Solving
  
• Customer & Stakeholder Management