Customer Support Representative

Taurus Call Center; Lahore; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A call center in Lahore is urgently hiring CSR agents. Responsibilities include making outbound calls and providing customer service. Candidates must possess strong communication skills and an empathetic attitude. The position offers a competitive salary starting at 20k, with increments based on performance and additional bonuses. Work timing is from 7:30 am to 5 pm in summer and 8:00 am to 5:30 pm in winter, with one rotational off per week.

Benefits

Travel allowance

Overtime bonuses

Special bonuses on performance

Qualifications

• Ability to make outbound calls to provide excellent customer service.
• Capability to follow up on customer calls.

Skills

Strong communication skills

Patience

Empathy

Job description

Taurus Call Center is hiring for CSR urgently!

Responsibilities

• Call center agents will be responsible for making outbound calls. provide customer services.
• Follow-up on customer calls

Salary

20 k basic in one month probation
25k basic after probation
30k+ (Including Incentives, bonuses, overtime)
Bonus/subsidy travel allowance.
Other special bonuses on overtime

Shift timings

7:30 am to 5 pm. (summer)
8:00 am to 5:30pm(winters)
There will be rotational offs. (1 off per week)

Note: This job is Lahore-based.(Gulberg III )

Job Specification

• Strong communication skills
• A patient and empathetic attitude