Customer Support Executive

Elevate Revenue Group; Lahore; On-site; PKR 335,000 - 670,000; Full time

Job summary

Elevate Revenue Group in Lahore, Pakistan is seeking a Customer Support Executive to assist U.S. healthcare providers. You will handle calls, chats, and emails, log requests, and coordinate with billing teams to resolve issues.

Onsite night shift 6:00 PM – 3:00 AM PKT, Monday to Friday, with weekends off. Training provided and a clear path to senior AR, QA, and Team Lead roles within a growing RCM company.

Qualifications

• Strong English communication skills and a service mindset.
• Structured training and a clear growth path into senior AR, QA and Team Lead roles.

Responsibilities

• Support U.S. clients over calls, chat and email.
• Log and route requests accurately.
• Keep response times fast and friendly.
• Coordinate with billing teams on issues.

Skills

English communication

Customer service mindset

Job description

Customer Support Executive for U.S. clients at Elevate Revenue Group, a medical billing and revenue cycle management (RCM) company in Gulberg, Lahore, Punjab, Pakistan serving U.S. healthcare providers.

What you’ll do:

• Support U.S. clients over calls, chat and email
• Log and route requests accurately
• Keep response times fast and friendly
• Coordinate with billing teams on issues

Who it’s for:

Strong English communicators with a service mindset. Structured training and a clear growth path into senior AR, QA and Team Lead roles.

Shift:

Onsite, night shift 6:00 PM – 3:00 AM PKT, Monday to Friday (weekends off), in Gulberg III, Lahore.